DOC Chief Inspectors Office District 4 Facility Inquiry Board Oversight Manager

Job Requisition ID: 58692 
Opening Date: 09/11/2026
Closing Date: 09/24/2026
Agency: Department of Corrections
Class Title:  PUBLIC SERVICE ADMINISTRATOR - 37015 
Skill Option:  General Administration/Business Marketing/Labor/Personnel  
Bilingual Option:  None
Salary: Anticipated starting salary range $8,571 - $10,571 per month
Job Type: Salaried
Category:  Full Time  
Number of Vacancies: 1
Bargaining Unit Code:  None
Merit Comp Code:  Supervisory Exclusion from RC063 Collective Bargaining Coverage
Work Hours: 8:30am - 5:00pm Monday - Friday; Saturday / Sunday off
Anticipated Hybrid Work Schedule Availability: 3 to 5 Days per week in office, depending on operational needs
Headquarter Location: 12078 Illinois Route 185, Hillsboro, Illinois, 62049
Work County: Montgomery
Agency Contact: View email address on us.fitly.work

A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

This position oversees the facility inquiry board (Grievance Officers) at various facilities within District 4 of the Illinois Department of Corrections’ (IDOC’s) Office of the Chief Inspector. The individual in this role will monitor and track individuals in custody grievances to ensure transparency, efficiency and accountability throughout the grievance process in IDOC facilities within the designated District. This Administrator will be monitoring the individual in custody grievance process to ensure compliance with policies and procedures. The Administrator will be identifying and tracking patterns, overseeing and providing quality control for individuals in custody grievances, and working with administrative staff to develop and implement strategies. The ideal candidate will be able to work collaboratively with staff, administrative staff at the institution level as well as executive staff at the Department of Corrections. We are looking for an energetic candidate looking to be an integral part of the Team. This position would be an excellent fit for someone with a passion for problem-solving and strategic thinking. This position is located at Logan Correctional Center. We encourage all qualified candidates to apply.

Essential Functions

• Serves as the District 4 Facility Inquiry Board Oversight Manager
• Provides oversight of Grievance Officers at the facilities in the District
• Serves as a liaison between facility Grievance Officers and the Administrative Review Board(ARB)
• Serves as spokesperson for the Chief Inspector on issues affecting the Facility level grievance hearings for Individuals in Custody
• Develops and delivers training to Grievance Officers in the District
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in business or public administration
• Requires three (3) years of progressively responsible administrative experience in a public or business organization

Preferred Qualifications

• Prefers a Juris Doctorate Degree
• Prefers at least three (3) years of professional work experience serving as a subject matter expert in court hearings regarding processes and procedures
• Prefers at least three (3) years of professional work experience developing, reviewing, interpreting and implementing policies and procedures
• Prefers at least three (3) years of professional experience investigating, evaluating, and responding to complaints or grievances submitted by individuals living in a congregate living setting 
• Prefers at least three (3) years of professional work experience investigating, evaluating, and responding to allegations of procedural due process violations
• Prefers at least three (3) years of professional work experience researching, reviewing, and verifying information pertaining to compliance with policies and procedures
• Prefers at least three (3) years of professional supervisory experience in an administrative position 
• Prefers at least three (3) years of professional work experience collecting, reviewing, and analyzing data
• Prefers at least three (3) years of professional work experience responding to inquiries and drafting correspondence or memoranda to upper management for internal and external review
• Prefers at least three (3) years of work experience training staff on organizational processes

Conditions of Employment

• Requires ability to travel in the performance of duties, with overnight stays as appropriate
• Requires ability to pass the IDOC/IDJJ background check
• Requires ability to pass a drug screen. The use of unauthorized drugs by an employee, regardless of position held, is prohibited
• Required to utilize digital technology, tools, platforms, and processes in managing and supporting various digital enhancements for greater efficiency, productivity, and digital transformation efforts within the department

• Applicants are required to abide by all vaccine and/or other medical standards as set out by the employer

• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

About the Agency

The Illinois Department of Corrections is a multicultural agency deeply committed to ensuring diversity, equity, and inclusion. This commitment is at the forefront of our operations, hiring, policies and procedures, and training. We recognize the benefit of workplace empowerment, the importance of diversity and fully support an environment where ALL employees are treated fairly, respectfully, and have equal access to opportunities and resources necessary to thrive and contribute to the agency’s success. IDOC genuinely values the differences of individuals in our custody and is committed to ensuring a healthy living environment where they feel valued, respected, and included. Through our commitment to Diversity, Equity, and Inclusion (DEI), we shall establish and uphold agency policies and practices conducive to eliminating all forms of exclusion including, butn ot limited to, racism, ageism, ableism, sexism, discrimination based on sexual orientation and gender, and religious oppression. The IDOC team works to serve justice in Illinois and increase public safety by promoting positive change in behavior of individuals in custody, operating successful reentry programs, and reducing victimization. Employees enjoy excellent benefits, including health, vision, and dental insurance; retirement plan and deferred compensation; state holidays and other benefit time off; and pre-tax benefit programs. The department also offers extensive training and career advancement opportunities. The Illinois Department of Corrections is proud to be an Equal Opportunity Employer.

As an IDOC employee, you are entitled to a robust benefits package that includes:

· Health, life, vision, and dental insurance 

· 12 weeks paid maternity/paternity leave 

· Pension Plan – vesting at 10 years for Tier II 

· Full 20‐year retirement awards free health insurance during retirement.

· Deferred compensation and other pre‐tax benefits programs

· Paid state holidays 13‐14 days annually 

· 3 Paid Personal Business Days annually 

· 12 Paid Sick Days annually (Sick days carry over from year to year)

· 10‐25 Days of Paid Vacation time annually ‐ (10 days in year one of employment)

· Personal, sick, and vacation rates modified for 12‐hour work schedules. (As applicable.)

· Employee Assistance Program and/or mental health resources

· For more information about our benefits please follow this link: State Employee Benefits 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• View email address on us.fitly.work
• View email address on us.fitly.work