Restaurant Supervisor

Located in Johnson City, Texas, Carter Creek Winery Resort & Spa offers authentic Texan hospitality. In addition to a premiere winery inspired by a founding family of Texas Wine Country, the Carter Creek Winery Resort & Spa features a Restaurant/Brewery along with banquets and other special events to create a blend of dining experiences. Carter Creek Winery Resort & Spa is operated by the Carter Hospitality Group with 25 years of experience in the hospitality field.

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SUMMARY: Assist and directs Restaurant, Bar and Room Service operations and activities to ensure a positive experience to all guests.

DUTIES: The Food & Beverage Supervisor is responsible for coordinating, supervising, and directing all property food and beverage operations, while assisting in maintaining a profitable Food & Beverage department and high quality products and service levels. The Food & Beverage Supervisor is expected to assist in marketing ideas to promote business, reducing employee turnover, and meeting productivity levels while keeping quality consistently high. The Food & Beverage Supervisor supervises staff, assists management, and coordinates all service personnel to maximize departmental productivity, while maintaining standards and exceeding customer expectations.

Responsible for assisting management of restaurant, bar, tasting room, and banquet operations including food and beverage preparation and service, team members, ordering inventory, and food and beverage cost control

Be present on the floor to ensure all Food and Beverage is served as per Hotel Standards

Be present in all outlets and attend to all guest requests to ensure guest satisfaction

Assist with implementing new menus and training team members on menu knowledge and SOP's

Assist with training, supervising, and guiding Food and Beverage team members

Ensure that the facility remains in compliance with safety regulations and health codes

Assist in responding to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects

Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service

Assists with periodic meetings with F&B team to review past and future performance of service, quality, and general information concerning guest and employee relations

Supervise and handle all F&B needs for any events or functions and participate in BEO meetings

Assist with planning and executing all events

Coordinates with the event host on all aspects of the banquet function.

Performs planning and organization functions for the banquet department like maintaining the banquet logbook, maintaining and updating function sheets and BEOs.

Assist in conducting pre-shift and pre-function meetings. Discuss any last minute changes with the banquet team as they come up.

Maintains relationships with vendors including, but not limited to, rental companies, entertainment suppliers, and transportation companies.

Maintains timely and effective paper flow and communication within the sales and catering area, as well as with other departments.

Support Sales Team as requested.

Coordinate Sales Department and other in-house events.

Maintain constant contact with the banquet chef, to ensure conclusion between food production and food service.

Responsible for accepting and accurately recording payments for events and deposits.

Set up, execution, and break down of resort events: i.e. movie nights, live music, pool parties, etc.

Assist with amenities and welcome note cards.

Special projects or other duties as assigned.

Any and all duties assigned by management

JOB KNOWLEDGE: Two years of related experience or equivalent. Current knowledge of regional and national trends in food and beverage. Demonstrated proficiency in supervising and motivating subordinates.

BENEFITS (Full-time):

401(k)

401(k) matching

Dental insurance

Company parties

Employee assistance program

Employee discounts

Flexible spending account

Health insurance

Life insurance

Opportunity for advancement

Paid time off

Referral program

Training & development

Tuition reimbursement

Vision insurance

SCHEDULE:

Able to work varied schedule that includes: mornings, mid-day, evenings, weekends, and holidays.