Host

Job Description

Job Description

Overview

NOW HIRING for our newest location!

We will be accepting walk in interviews from 9am-6pm Monday-Saturday at our hiring suite. Hiring suite located at the Fairfield Inn in Wake Forest:

12051 Retail Dr, Wake Forest, NC 27587 

Find Your Fire at Firebirds Wood Fired Grill

At Firebirds, we create extraordinary guest experiences through genuine hospitality and thoughtful service. As a Host, you are the first and last impression of our restaurant—welcoming every guest with warmth, setting the tone for their visit, and ensuring they leave feeling valued and cared for.

What you can expect from us:

Our team members are the most important stakeholder here at Firebirds Wood Fired Grill and such an important part of our brand. We ensure that our front of house team members receive extensive training and development, are continuously set up for success, and feel welcomed in our Firebirds family! Never worked in a restaurant before but have a passion for learning more? It will be our pleasure to start you in a role where you can train and develop skillsets to become a hospitality expert!

Responsibilities

What we expect of you:

• Welcome guests warmly as they arrive and thank them as they leave.
• Open doors and create a friendly, inviting first impression.
• Escort guests to their table and set expectations for their experience.
• Manage reservations and waitlists using OpenTable with accuracy and care.
• Communicate wait times clearly and professionally during peak volume.
• Maintain a clean, organized, and welcoming host stand and entryway.
• Support the dining room by clearing and resetting tables (bussing) as needed to maintain flow and cleanliness.
• Partner with the Front of House team to ensure smooth, seamless service.

What’s in it for you:

• Flexible schedules! Time-off on holidays— closed on Christmas and Thanksgiving Day; early closure on Christmas Eve!
• Competitive hourly wage
• New store openings— we are growing and with growth comes opportunities for advancement!
• Extensive training and development— we focus on building your knowledge during training and it doesn't stop there--continued education is a focus to make sure our team members are experts in their positions.
• Benefits for eligible team members—medical and paid time-off!
• Team member motivation— discounted meals, exhilarating contests, and thrilling prizes!

Qualifications

Qualifications:

• Excellent written and oral communication skills
• Ability to perform simple mathematical calculations
• Ability to work on your feet for 8 hours or more a day
• Ability to bend, kneel, and lift items frequently weighing up to 25 pounds
• Ability to be patient and have a guest-oriented mindset
• Ability to maintain positive working relationships with all team members
• Attention to cleanliness and safety procedures
• Must have reliable transportation
• 18+ age requirements for FOH positions

You may also apply in person at your local Firebirds Wood Fired Grill Monday through Friday between 2 pm and 4 pm!

Firebirds is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

#FBGrill