Team Lead

Job Description

Job Description

TRIGO Global Quality Solutions is seeking to fill a Team Leader Position in Cleveland, OH. Payrate is $21.00/hr. ($0.75 shift diff. pay).Overall Purpose of a Team LeaderEnsure customer satisfaction by providing quality services/support and by training, developing and motivating team members Provide leadership and guidance to site personnel Support and maintain a positive and productive atmosphere at sites Ensure all company and customer guidelines are upheldMay Report toSite Manager / Site Supervisor / Sr. Site Leader / Site LeaderResponsibilitiesClient relationship & Business developmentEstablish and maintain relationships with customers and site personnelDaily communication with various stakeholders at the site levelOperationsAssist Site Leaders or Sr. Site Leaders as neededTrain inspectors and validate adherence to process (ie: audits)Communicate changes in projects and work instructions to inspectors Document and report non-conformances to Site Leader/SupervisorMake independent judgments for subjective scenarios according to project needsTroubleshoot and problem solve with the Site Lead/ Supervisor, for issues pertaining to process flow, new criteria, spikes/spillsManage material movements using inventory management tools (ie: scanners) as neededWork as an inspector when requiredComply with local and company Health & Safety legislation, laws, and policiesComply with all TRIGO and site specific customer policiesOrganization & managementFacilitate communication of information within and between workgroups Assist in maintaining a 5S/6S working environmentTechnical Collect and maintain company reports and dataUtilize company web portals to record required audits and documentationOther Any other duties as assignedKnowledge, skills, abilities Hard SkillsProficiency in EnglishExcellent written and verbal communication skillsComputer skills Microsoft Office (basic Microsoft Excel proficiency) and OutlookProficient in the use of various gauges and measuring devicesDemonstrated flexibility within a fast-paced challenging environmentAbility to take initiative and handle highly sensitive and confidential materialMay require the ability to travel on a flexible schedule as needed for variable lengths of time and distancesWalk and/or stand for long periods of timeLift / move 50 poundsWork in a repetitive environment to include one or more of the following: lift, twist, grasp, grip, reach, pull, push, bend, squat, kneelWork in an environment that may include exposure to extreme heat or cold, loud noises, moving mechanical parts or machinery, fumes and odorsValues and AttitudeGlobal team spiritTeam playerCaring for peopleOpen- mindedExcellenceReactiveResilient to pressureRigorousCustomer focusClient orientedReliable & trustworthyFlexibleInitiativeAutonomousInnovativeDaringWork experience1+ year in Quality related position preferredDemonstrate leadership abilityEducation backgroundHigh School Diploma or Equivalent About TRIGO Global Quality SolutionsFounded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries.TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.TRIGO Global Quality Solutions appreciates receiving all expression of interest; however, only those candidates invited for an interview will be contacted