Shipping Specialist

Shipping Specialist (Shipping Associate)

The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most.

We are seeking an experienced Shipping Specialist (Shipping Associate) to join our dynamic Warehouse Team!

The Shipping Associate will be responsible for picking, packing, and preparing orders for shipment, as well as handling general warehouse tasks. This is a hands-on, physically demanding role that requires regular lifting of heavy boxes and the safe use of material handling equipment such as pallet jacks. On-the-job training will be provided.

The Shipping Associate will work onsite daily at Protective's La Mesa, CA office.

Schedule: Full-Time, Monday-Friday, 8:00am-4:30pm PST (onsite)

Compensation: $20.00 - $30.00 hourly. Comprehensive Benefits Package offered!

Applicants with warehouse, shipping, or manual labor experience will be considered for interview. Applicants who have familiarity with pallet jacks and warehouse/inventory processes will be considered for interview. This position requires the ability to handle a fast-paced, high stress environment with great organization and attention to detail.

Job Summary & Objective:

The Shipping Associate will be responsible for picking, packing, and preparing orders for shipment, as well as handling general warehouse tasks. This is a hands-on, physically demanding role that requires regular lifting of heavy boxes and the safe use of material handling equipment such as pallet jacks. On-the-job training will be provided.

Essential Functions:

• Prepares and processes outgoing shipments according to company and carrier requirements
• Verifies the accuracy of shipping orders, labels, and documentation before dispatching
• Selects appropriate shipping methods and carriers to ensure cost-effective and timely deliveries
• Generates and maintains shipping records, tracking numbers, and proof of deliveries
• Communicates shipping status updates and delays to internal departments and customers as needed
• Coordinates daily pickups and deliveries with carriers and freight companies
• Manually lifts, moves, and stacks boxes weighing up to 75 pounds
• Operates pallet jacks and other basic warehouse equipment safely and efficiently
• Maintains organized and accurate inventory
• Audits inventory counts weekly and on the final business day of the month
• Assists with receiving and unloading incoming inventory
• Maintains a clean, organized, and safe work area
• Supports other warehouse duties as needed
• Negotiates with suppliers and carriers for the most favorable rates
• Assists with After-Hours Stolen Vehicle Recovery: Periodically assist in the recovery of stolen vehicles outside of regular business hours. This responsibility is expected to occur infrequently and will be scheduled or requested on an as-needed basis. Associates who perform this duty will receive a minimum of two (2) hours of overtime pay for each occurrence, in accordance with California labor laws
• Performs various non-essential duties outside of primary job responsibilities as part of a cross-functional and lean team member

Education & Qualification Requirements:

• High school diploma or equivalent
• Comfortable with physically demanding work, including lifting heavy items and standing for extended periods
• Strong attention to detail and ability to follow instructions
• Reliable, punctual, and a team player
• Comfortable in a fast-paced, high pressure work environment

Preferred Skills and Experience:

• Previous warehouse, shipping, or manual labor experience
• Familiarity with pallet jacks and warehouse/inventory processes

Work Environment & Physical Requirements:

• Vision acuity required to include close vision, color vision, distant vision, and the ability to adjust focus
• Ability to grasp objects such a telephone or computer mouse, finger dexterity to use a keyboard, calculator, and standard office equipment
• Ability to walk, stand, reach with hands and arms; stoop kneel, crouch, and lift up to 75 pounds
• Ability to frequently stand and/or sit for long periods of time
• Ability to hear and talk, both in person and by phone
• Ability to spend extended hours in front of a computer screen or in a warehouse environment

$20 - $30 an hour Protective's targeted compensation for this position is $20.00 - $30.00 hourly, non-exempt. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective's total compensation package for employees. This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.

Employee Benefits:

We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards.

Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans.

Accommodations for Applicants with a Disability:

If you require an accommodation to complete the application and recruitment process due to a disability, please email View email address on click.appcast.io. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.