Client Experience Coordinator

Client Experience Coordinator

Invest in your future. Join one of the largest employee-owned companies in the nation! Davey has a unique culture that focuses on the open exchange of ideas, community partnerships, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services. We are currently looking to add a dynamic Client Experience Coordinator to our passionate team of tree care professionals.

What We Offer:

• Paid time off and paid holidays
• Hourly pay between $24.00 - $26.00 based on experience
• 30 hours a week (opportunity of up to 40 hours)
• Opportunities for advancement
• All job specific equipment and safety gear provided
• 401(k) retirement savings plan with a company match
• Employee-owned company & discounted stock purchase options
• Group Health Plan
• Employee referral bonus program
• Locations throughout US in major cities and desirable areas
• Career Development Program supported by Industry Expert Safety Specialists & Skills Trainers
• Scholarship Program for Children of Employees
• Charitable matching gift program

What You'll Do:

• Be the first point of contact and triage the needs of the clients, the office and our field employees
• Field current and prospective client calls
• Proposal production and contract initiation
• Set client appointments and update client information
• Answer phones, emails and client concerns
• Process employee time sheets
• Maintain various databases and spreadsheets
• Payroll assistance
• Order and maintain office supplies
• Invoice, manage accounts receivable, and maintain files

What We're Looking For:

• Minimum two-years of experience in office processes and office administration procedures
• Outstanding telephone and communication skills
• Experience in accounts receivables preferred but not required
• Proficient in Microsoft Outlook, Word, and Excel
• Ability to meet deadlines, attention to detail, and accuracy
• Expert organizational skills and ability to multi-task
• Preferred: Associate degree or higher in related field
• Preferred: prior working experience with CRM and SAP systems
• Preferred: bilingual in Spanish and English
• Typing speed and cognitive test to be taken before offer is made

The Davey Tree Expert Company