Business Systems Analyst

Business Systems Analyst

Location: New York, NY (Onsite)

Position Type: Contract (W2 upon Offer) Duration: 08/24/2026 – 02/26/2027

Job Summary: We are seeking an experienced Business Systems Analyst (BSA) to support enterprise technology initiatives by bridging the gap between business stakeholders and technical teams. The ideal candidate will have strong experience in business analysis, systems analysis, software implementation, application support, process improvement, and requirements management. In this role, you will be responsible for analyzing business processes, gathering and documenting functional requirements, coordinating with cross-functional teams, and ensuring successful delivery of technology solutions. Candidates with experience in healthcare IT environments, software implementation, and enterprise application support are highly preferred.

Key Responsibilities

• Gather, analyze, and document business, functional, and technical requirements.
• Translate business needs into detailed functional specifications, process flows, and user stories.
• Analyze existing business processes and recommend system improvements to increase efficiency and productivity.
• Create workflow diagrams, process maps, use cases, and business requirement documents (BRDs).
• Obtain stakeholder approval and sign-off on business and functional specifications.

Product & Application Support

• Serve as the primary liaison between business stakeholders, development teams, and third-party vendors throughout the software development lifecycle.
• Support enterprise software implementation, integration, enhancement, and production support initiatives.
• Assist with troubleshooting application issues, identifying root causes, and coordinating timely resolution.
• Ensure application functionality aligns with business requirements and organizational standards.
• Participate in software testing, validation, and deployment activities.

Project Coordination

• Collaborate with project managers to support project planning, scheduling, and resource coordination.
• Track project milestones, risks, dependencies, and deliverables.
• Manage change requests and ensure project timelines are maintained.
• Prepare weekly status reports detailing project progress, issues, risks, and resource needs.
• Facilitate project meetings, workshops, and stakeholder discussions.

Documentation & Communication

• Develop comprehensive project documentation, including:
• Business Requirements Documents (BRDs)
• Functional Specifications
• Technical Documentation
• Test Plans
• User Guides
• Process Documentation
• Deliver presentations to business and technical stakeholders.
• Communicate technical concepts clearly to both technical and non-technical audiences.

Required Skills & Experience

• Bachelor's degree in Computer Science, Information Systems, Business Administration, Engineering, Applied Mathematics, Telecommunications, or a related field.
• Minimum 5 years of progressive experience as a Business Systems Analyst, Systems Analyst, or Business Analyst.
• Strong experience with:
• Business Requirements Gathering
• Systems Analysis
• Functional Specifications
• Business Process Modeling
• Workflow Analysis
• Software Implementation
• Application Support
• Experience working with enterprise software applications throughout the Software Development Lifecycle (SDLC).
• Strong understanding of:
• Database concepts
• SQL/MySQL
• System architecture
• Data analysis
• Application integration
• Experience with software testing, User Acceptance Testing (UAT), and production deployments.
• Practical scripting knowledge using PowerShell, Bash, or similar scripting languages.
• Excellent analytical, troubleshooting, and problem-solving skills.
• Strong written and verbal communication skills with the ability to work effectively across business and technical teams.

Preferred Qualifications

• Experience supporting healthcare IT systems or clinical applications.
• Experience providing remote and onsite application support.
• Familiarity with networking, security, and enterprise infrastructure concepts.
• Experience working in Agile, Scrum, or hybrid project environments.
• Strong presentation, facilitation, and stakeholder management skills.

Preferred Certifications

• CompTIA A+
• CompTIA Network+
• CompTIA Security+
• Microsoft Certified Solutions Associate (MCSA)
• ITIL Foundation Certification

Education

• Bachelor's degree from an accredited college or university in Computer Science, Information Systems, Business Administration, Engineering, Mathematics, Telecommunications, or a related discipline.
• Equivalent combinations of education, professional training, and relevant work experience will also be considered.