Claudine FOH Team Member

Job Overview

FRONT-OF-HOUSE TEAM MEMBER

Claudine Kitchen & Bakeshop is a busy, chef-driven breakfast and lunch restaurant committed to excellent food and genuine hospitality. Our Front-of-House Team Members create a welcoming guest experience while working closely with our kitchen, bakery and leadership teams.

WHAT YOU’LL DO

• Welcome guests and provide friendly, attentive hospitality
• Help guests understand the menu and make selections
• Take accurate in-person, phone and takeout orders
• Operate the point-of-sale system and process payments
• Prepare and serve food and beverages
• Communicate clearly with the kitchen, bakery and other team members
• Resolve guest concerns with professionalism and urgency
• Bus, clean and reset tables
• Restock supplies and maintain clean, organized guest areas
• Complete other reasonable duties needed to support the restaurant

WHAT WE’RE LOOKING FOR

• A positive, friendly and hospitality-focused attitude
• Dependability, accountability and punctuality
• Clear communication and strong listening skills
• Ability to stay organized and work efficiently in a busy environment
• Willingness to accept coaching and work as part of a team
• Ability to manage multiple priorities and remain professional under pressure
• Restaurant or customer-service experience preferred, but not required
• Basic math and point-of-sale skills
• Valid California Food Handler Card or ability to obtain one within the required timeframe

POSITION REQUIREMENTS
Team members must be able to perform the essential functions of the position, with or without reasonable accommodation, including:

• Stand and walk for extended periods throughout the shift
• Frequently bend, reach, twist, stoop, squat and crouch
• Lift and carry up to 40 pounds
• Use hands to operate a point-of-sale system, process payments, prepare and carry food and beverages, bus dishes and complete cleaning tasks
• See, hear and communicate sufficiently to safely and accurately perform assigned responsibilities
• Understand and follow written and verbal instructions
• Read and accurately enter menu, order and payment information
• Perform basic calculations and handle payments accurately
• Maintain attention, recall information and organize multiple priorities
• Make reasonable decisions and solve routine guest or operational problems
• Work efficiently under pressure and manage frequent interruptions
• Communicate clearly and professionally with guests and team members

Reasonable accommodations may be provided to qualified individuals with disabilities.

SCHEDULE
Applicants must be available to work the shifts required for the position, which may include weekends and holidays. Claudine Kitchen & Bakeshop is primarily open for breakfast and lunch.

COMPENSATION
hourly rate, plus applicable tips.

APPLICANT CERTIFICATION
I certify that the information provided in my application is true and complete to the best of my knowledge. I authorize Claudine Kitchen & Bakeshop to verify my employment history, education and professional references.

I understand that false information or material omissions may disqualify me from consideration or result in termination if I am hired. I understand that submitting an application does not guarantee an interview or employment.

If hired, my employment will be at will, meaning either Claudine Kitchen & Bakeshop or I may end the employment relationship at any time, with or without cause or advance notice, subject to applicable law.

If hired, I will be required to complete Form I-9 and provide acceptable documentation verifying my identity and authorization to work in the United States.

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