Data Analyst

Job Description

Job Description

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

The In-Home Services Corporate team is devoted to supporting thousands of talented employees in delivering the industry’s best products and solutions. Constantly refining our best-in-class service, IHS Corporate manages the behind-the-scenes operations to ensure a seamless customer experience through analytics, project management and training initiatives.

Job Duties and Responsibilities

As a Data Analyst within the In-Home Services Command Center, you will join a strategic organization dedicated to driving nationwide field efficiency. This multifaceted role bridges the gap between complex data and human impact by overseeing the end-to-end administration of incentive compensation. You will be responsible for ensuring data integrity, modeling financial impacts of plan changes, and serving as a trusted partner to field leadership. We are looking for a critical thinker who can leverage SQL, Python, or other analytical softwares to automate processes while maintaining the high level of accuracy and empathy required for incentive management.

 

Key Responsibilities: 

• Data Lifecycle Management: Collect, model, and analyze large-scale datasets with meticulous attention to detail to ensure high data integrity across the enterprise
• Lakehouse Proficiency: Leverage Databricks SQL and Notebooks to extract insights from the data lakehouse, utilizing AWS services for cloud storage and processing
• Discrepancy Investigation: Perform deep-dive audits to resolve data misalignments between various reporting platforms
• Interactive Dashboarding: Build and optimize high-impact visualizations using Databricks AI/BI or integrated tools (Power BI/Tableau) to track KPIs
• Analytical Storytelling: Translate complex statistical trends into clear, actionable narratives for data driven decisions
• Continuous Improvement: Develop and deliver data-backed recommendations to Field Managers and executives aimed at increasing productivity and lowering costs while improving customer experience
• Consultative Partnership: Nurture relationships with Field Managers by combining quantitative data with qualitative feedback to solve regional operational challenges
• Advanced Problem Solving: Employ critical thinking and statistical techniques to solve business problems, fostering excitement and engagement around new initiatives during presentations
• Technical Versatility: Maintain proficiency across a modern tech stack, including SQL, Python, R, and the Google/Microsoft suites, to ensure seamless data interoperability

Skills, Experience and Requirements

Education and Experience:

• Bachelor's Degree with a focus in Business or related field (Business Analytics, Finance, Business Development Economics, Statistics, Mathematics, Education); Master's Degree a plus
• Experience with SQL, Python, R, Tableau, Databricks, AWS, Snowflake, and Excel required
• Experience in projects manipulating large datasets required
• Experience translating data to actionable insights required

Skills and Qualifications: 

• Excellent facilitation skills, strong desire to communicate in all settings
• Apply objective, analytical, and orderly thinking to the analysis of complex problems
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Embrace the Adventure, willing to take risks, try innovative approaches, be adaptable to change, and learn from failures
• Demonstrate Curiosity, strong desire to learn and add value to all aspects of the EchoStar business

 

Visa sponsorship not available for this role

Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.

 

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. 

 

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

 

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

 

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.

EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact View email address on ziprecruiter.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)