Eyewear Specialist

Job Description

Job Description

At Eyecare Associates of Nampa , we believe great vision changes lives. As an Optician, you'll help patients find eyewear that improves not only how they see, but how they feel. We offer paid training, a supportive team environment, career advancement opportunities, and a schedule that allows you to enjoy your evenings and weekends. Experienced Opticians encouraged to apply! New to optical but have strong sales or customer service experience? We'd love to talk with you, too. At Eyecare Associates of Nampa, we hire for attitude, train for skill, and invest in our team members' success. Join a growing private practice where your work is valued and your career can thrive.

• Medical
• Vision
• Dental
• Personal time off
• 401k
• Paid holidays
• No weekends
• Continuing Education
• Starting at $19/hr. DOE

• Help patients select frames and lenses that fit their prescription, lifestyle, and budget
• Educate patients on eyewear and lens options
• Take measurements to ensure proper fit and vision (training provided)
• Place and track eyewear orders
• Dispense, adjust, and perform minor repairs on eyewear
• Verify insurance and vision benefits when applicable
• Maintain an organized and attractive optical showroom
• Work closely with doctors and staff to provide an excellent patient experience
• Answer patient questions and resolve concerns professionally
• Accurately document information in our computer systems

Required Qualifications

• High school diploma or equivalent
• Strong customer service and communication skills
• Ability to learn technical information and explain it clearly to patients
• Detail-oriented with strong organizational skills
• Professional, dependable, and team-oriented
• Comfortable working in a fast-paced environment and managing multiple tasks
• Basic computer skills and ability to learn EHR and optical software
• Ability to provide exceptional patient service while maintaining accuracy

Preferred Qualifications

• Previous optical experience
• Experience in retail sales, healthcare, customer service, or a patient-facing role
• Experience working with insurance benefits
• Knowledge of eyewear products, lens options and frame styling