RMA Coordinator

RMA Coordinator

The RMA Coordinator is responsible for receiving and processing returned materials (RMAs) in accordance with SOPs and Universal Precautions, coordinating transfer to Salvage, and communicating effectively with multiple departments while working independently.

If you're passionate about RMAs and want to be part of a team that is shaping the future of life sciences, we'd love to hear from you, apply today!

What you'll do:

• Process returned material (RMA) using SAP and BPCS (as necessary).
• Communicate and resolve issues pertaining to processing of RMA's.
• Decontaminate returned material.
• Follow Universal Precautions. In addition, follow processes deemed necessary for employee safety by the Supervisor.

What we are looking for in you:

• Experience with SAP.
• Understanding of QSM requirements (e.g., ISO 9001).
• Understanding of Blood Borne Pathogen safety requirements and Universal Precautions.
• Very well-organized. Highly detail oriented.
• The ability to communicate with multiple departments.
• Ability to work independently, with little to no supervision.
• High School diploma or equivalent
• Minimum 1 year working with SAP

Physical Requirements for this role include:

• Able to lift 20 lbs without problem
• Able to Sit and Stand for extended periods of time
• The full list of physical requirements for this role is available upon request.

Why work for Nova Biomedical:

• Flexible Medical, Dental, & Vision Coverage
• Competitive 401k company match
• Bonus Program, Generous PTO and paid holidays
• Generous Tuition reimbursement
• Professional development, engagement and events
• Company marketplace for lunch and snacks in our Norwood, MA and Billerica, MA offices
• Company subsidized cafeteria in our Waltham, MA office

Work Location: on-site in our Lexington Road facility 5 days/week (M-F)

Targeted Salary Range: $23 - $27/hour

Working Hours: 6:00 AM - 2:30 PM

Nova Biomedical believes in transparency and integrity throughout all we do, including compensation. The provided salary range for this role represents the expected base salary or hourly rate for this opening. Actual compensation will be commensurate with the candidate's experience and may vary based on individual factors such as location, skills, and education.

EEO Statement:

Nova Biomedical takes pride in being an equal opportunity employer committed to hiring a diverse and inclusive workforce. As a part of our commitment to a diverse and inclusive workforce, Nova Biomedical will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.