Global Job Trainer - High-Bay Warehouse Maintenance

Job Description

The Global Job Trainer plays a critical role in developing, delivering, and standardizing training content and coaching across LEGO® Manufacturing Virginia’s molding areas. This is a standard shift (8am-4pm) with the flexibility to work non-standard shifts as necessary. This position combines hands-on technical expertise with global training responsibilities. 

This role is responsible for designing training materials, coaching employees and job coaches, supporting onboarding, and ensuring standardized work practices using Job Instruction methodology. Trainers are also accountable for embedding and sustaining global standards in their respective areas and are active participants in the Global Trainer Network, representing Virginia in cross-site alignment and knowledge sharing efforts. 

The Global Job Trainer – High-bay Warehouse Maintenance supports high-bay warehouse maintenance technicians and engineers. Approximately 60% of the time is dedicated to formal training, development, documentation, and instruction. The remaining time is spent actively engaged in the High-bay Warehouse to maintain relevant technical skills and provide on-the-floor coaching.

Key Responsibilities:

Training Development & Execution

• Create and maintain high-quality, up-to-date training materials, job aids, and standardized work documents for assigned area. 

• Deliver TWI Job Instruction (JI) and support structured on-the-job training for new hires, cross-training, and upskilling efforts. 

• Mentor and evaluate local job coaches, building frontline training capability across all shifts. 

• Monitor training effectiveness and take proactive action to maintain consistency and compliance with best practices. 

Operational & Technical Engagement

• Perform preventive and corrective maintenance on HBW automated systems (conveyors, cranes, shuttles, elevators, etc.) to ensure continuous and safe warehouse operations.  

• Troubleshoot and repair electrical, mechanical, and control-related issues within HBW equipment, escalating complex issues to technical leads or external vendors as needed.  

• Support the installation, configuration, and modification of HBW systems and components, including adjusting operational parameters and replacing worn parts.  

• Collaborate with warehouse personnel to coordinate equipment shutdowns, planned maintenance, and failure response activities with minimal operational disruption.  

• Maintain accurate records of maintenance activities in the Maintenance Management System (MMS) and Warehouse Management System (WMS).  

Quality, Safety & Communication

• Ensure training meets safety, quality, and production performance standards. 

• Participate in area whiteboard meetings, huddles, and shift pass-downs to align training needs and reinforce performance expectations. 

• Assess and escalate visual quality or process deviations in accordance with escalation procedures. 

Global Standardization & Collaboration

• Serve as the local expert and point of contact when global training standards are introduced or updated. 

• Align and deploy global standards in the local area, ensuring accuracy, adherence, and full implementation. 

• Collaborate with other Global Job Trainers across LEGO sites as part of the Global Trainer Network to share knowledge, resolve challenges, and build consistency across plants. 

Qualifications

Education & Experience

• High school diploma or GED required .

• Additional technical training or certifications in manufacturing, maintenance, or mechatronics are a plus.

• Minimum 2 years of hands-on experience in maintenance relating to conveyors, cranes, shuttles , elevators .

• Proven understanding of workflows, safety protocols, and quality standards in a production or manufacturing environment.

• Experience in training, mentoring, or onboarding team members preferred.

• Willingness to travel domestically and internationally for training as needed.

Skills & Competencies

• Strong communication and coaching skills; able to clearly explain tasks and provide constructive feedback.

• Demonstrated ability to work independently and collaboratively in a fast-paced production setting.

• Comfortable using digital tools such as email, document systems, and production tracking tools.

• Proficiency in English (verbal and written) required – minimum CEFR level B2–C1 or equivalent.

Preferred Qualifications

• Experience with LEAN, standard work, or continuous improvement methodologies.

• Familiarity with digital systems such as MES, SAP, or CHAMP (training will be provided if needed).

• Prior experience with structured training methods such as TWI Job Instruction or similar is a strong advantage.

Compensation

The salary for this position has a range of $35.65 - $35.65 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here are some of what to expect:

Family Care Leave –We offer enhanced paid leave options for those important times.

Insurances –All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

Your workplace –When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at View phone number on lego.com, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

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