Esthetician (Trainer)

Job Description

Job Description

Our Company Brand:
FACEGYM is the first of its kind and a unique facial fitness experience, and is in the confidence-boosting business. Think of us as a complete gym workout for your face. We combine powerful kneading movements with our high-performance skincare, innovative tools and cutting-edge technology to tone and tighten the 40+ forgotten muscles of the face - in our Studios, on face-gym.com and at home. We are based in central London, working across the UK & USA, with new markets to launch soon!

Important Information:
Must be able to work one of the below schedules:
1. Sunday 8:30am-5pm, Monday 10:30am-7pm, Thursday 1:30pm-8pm, Saturday 1:30pm-8pm at NoHo
2. Tuesday-Thursday 10:30am-7pm + Sunday 11:30am-6pm at Saks
Must be available for the scheduled training from Monday 15th June - Friday 26th June

Job Summary
The main function of this role is to deliver exceptional facial workouts while providing a luxury customer experience that drives client retention, retail sales, and overall studio performance. As a Trainer, you will perform FACEGYM 'S signature workouts, educate clients on skincare and wellness solutions, build strong client relationships through personalized service and expert recommendations, and support daily studio operations while maintaining the highest standards of professionalism, cleanliness, and customer care across all studio locations when needed.

Responsibilities:

• Build and maintain positive and long-lasting client relationships through exceptional customer service skills
• Practice utmost professionalism and embrace company standards at all times
• Exhibit articulate and positive communication with clients and team members, contributing to healthy employee culture and luxury brand reputation
• Meet or exceed daily and monthly sales goals, show understanding of strategic sales tactics, and educate clients to the FaceGym brand
• Maintain clean and presentable work stations, practicing proper sanitization methods and genuine care of the many tools and high-end equipment devices
• Demonstrate problem solving abilities and resourcefulness while performing workouts, and tactfully handle client concerns as necessary
• Demonstrate self-marketing abilities through word-of-mouth advertising, participation in events, social media, and strive to grow both personal and studio business
• Implement retail and merchandising practices to achieve sales goals, through effective sharing of technical knowledge and educational information with clients and co-workers

Job Skills and Requirements:

• Must be eligible to work in the US, and have a valid New York Esthetician License
• Must be flexible to work consistent weekly shifts, evenings and rotating holidays, including minimum four (4) weekend shifts per month
• Must be able to effectively deliver all menu services and workouts after successful completion of FaceGym bootcamp training
• Must be able to stand for minimum 3 hours while performing consecutive workouts, and demonstrate safe practice of body mechanics and self-care techniques throughout
• Must be consistently punctual, reliable, flexible, and dedicated to assigned work commitments
• Must be willing to support across all locations when necessary, to further support and drive the business

Our brand values

Teamwork
Adaptability
Ownership
Respect

Our Company Benefits:

• Competitive salary incorporating service commission, base hourly pay, high paying events, retail commission, and generous tips from loyal customers
• Monthly bonus potential for retail conversion, and quarterly comp workouts for all employees
• Diverse medical coverage options for individual & family, through employer-contributed health insurance
• Dental and vision coverage for individual & family
• Generous PTO (paid time off) packages, for both full-time AND part-time employees!
• Employer-sponsored life insurance, and 401K pension plan
• Confidential employee assistance programs through independent third-party provider
• Great discounts on FaceGym workouts and products
• Exceptional education and training in advanced techniques and technologies
• Career progression and growth opportunities through internal promotion and recognition
• Employer sponsored Employee Discount Program

Pay Structure:

• Trainers are paid according to the standard pay structure of hourly versus commission wherein the gross earned weekly salary will be equivalent to whichever sum amount is higher total service commission (which is issued at 18% of the pre-taxed menu price) or the total hourly pay for all clocked hours that fall under the primary duty category of client service time (issued at $20 per hour)
• $40/hr event pay
• Retail commission: 25% for skincare and manual tools, FaceGym EMS and electric tools 10% commission, and 3rd party product at 5% commission

FACEGYM is proud to be an Equal Employment Opportunity employer. We are committed to providing a workplace free from discrimination and harassment. Employment decisions at FACEGYM are based on merit, qualifications, and business needs.

We do not discriminate on the basis of race, color, ancestry, national origin, citizenship, religion or religious creed, age, sex, gender identity or expression, sexual orientation, marital status, pregnancy, childbirth or related medical conditions, breastfeeding, disability (physical or mental), medical condition, genetic information, military or veteran status, domestic violence victim status, immigration status, criminal history (in accordance with applicable laws), or any other characteristic protected by applicable federal, state, or local laws, including those in California and New York.

FACEGYM is committed to providing reasonable accommodations to qualified individuals with disabilities and for sincerely held religious beliefs, as well as accommodations related to pregnancy, childbirth, and related medical conditions, in accordance with applicable law. If you require a reasonable accommodation during the application or interview process, please let us know.