M365 Project Manager/ Scrum Master

Job Description

Job Description

M365 Project Manager (M365 Team) Washington DC- Onsite Application deadline: 10/21/2026 Per Federal Contract U.S. Citizenship Required Performance Period: Through the end of the year, with the possibility of extension W2 with benefits or C2C Position Requirements: Lead and manage both operational and project-based work for the M365 team using Kanban methodology. This role combines Scrum Master facilitation with hands-on project management to ensure efficient delivery of services and initiatives across Microsoft 365 platforms and related enterprise tools. Key Responsibilities: Scrum Master/Agile Facilitation • Facilitate daily stand-up meetings and ensure team alignment on priorities • Manage Kanban board, ensuring workflow optimization and WIP (Work in Progress) limits • Remove impediments and blockers to team productivity • Coach team members on Agile/Kanban best practices • Facilitate retrospectives and continuous improvement initiatives Project Management • Plan, execute, and deliver M365-related projects on time and within scope • Develop project schedules, resource plans, and risk mitigation strategies • Coordinate with stakeholders across IT and business units • Provide regular status updates to leadership and stakeholders • Ensure proper documentation and knowledge transfer Operational Management • Oversee day-to-day operational work for M365 services • Prioritize and triage incoming requests and incidents • Manage service level agreements (SLAs) and operational metrics • Coordinate maintenance windows and change management activities • Support capacity planning and resource allocation Required Qualifications • 5-7 years of experience in IT project management or Scrum Master roles • Proven track record managing both operational and project work simultaneously • Experience facilitating Agile ceremonies in a Kanban environment Technical Knowledge Core Technologies: • Microsoft 365 (Exchange Online, SharePoint Online, Teams, OneDrive, Copilot) • Email Security & Flow Management (e.g., Proofpoint) Certifications Preferred: • PMP, CAPM, or equivalent project management certification • ITIL Foundation v4 Skills • Strong understanding of Kanban methodology and metrics • Excellent facilitation and servant leadership abilities • Experience with project management tools (GitLab, Jira) • Strong stakeholder management and communication skills • Ability to manage competing priorities in a fast-paced environment • Risk management and problem-solving capabilities Preferred Qualifications • Familiarity with PowerShell scripting for M365 automation • Experience with Microsoft Graph API • Previous experience in hybrid cloud environments