Clerk Typist II

Clerical Position

This is general clerical work involving the processing of documents and information which requires the skilled use of a personal computer/typewriter. Work requires the employee to choose the proper procedure to follow from among several available based on the nature of the work presented or the outcome of a previous step. Decisions to be made require sufficient familiarity with an overall process or system to understand the desired result of the decision. Work may require the use of judgement in prioritizing assignments which may be received from several sources. Clerical positions at this level generally provide what is considered a full range of support services for an administrator or professional staff. Work may involve providing guidance and instruction to new or temporarily assigned employees or serving as a lead worker for an office function involving several employees. Employees may have contact with other offices or the public for the purpose of explaining procedures and generating understanding of required actions. Employees carry out day-to-day work without supervision under standard operating procedures and guidelines.

Essential Duties and Responsibilities

• Types documents such as letters, reports, etc., from handwritten draft or magnetic tapes.
• Files documents utilizing systems which require knowledge of the type, purpose, and status of the document in order to determine how to file.
• Establishes, reorganizes, combines, and purges files and filing systems as necessary to enable items to be found efficiently.
• Maintains control documents such as records and logs which require the determination of pertinent data to be recorded, based on the intended use of the record.
• Functions as a lead worker by distributing and explaining work assignments, conducting on-the-job training, and reviewing output of work unit for adherence to standard.
• Proofreads typed materials for typographical accuracy, spelling, grammar and adherence to office policy and regulations.
• Composes correspondence in response to requests and questions about office processes.
• Performs related work as required.

Required Knowledge, Skills and Abilities

• Computer knowledge and typing skills.
• Knowledge of English grammar, punctuation and spelling.
• Knowledge of standard office procedures, practices, conduct and actions necessary in maintaining harmonious working relationships.
• Knowledge of the types, organization, and use of standard office files, logs, forms and letter formats.
• Ability to transfer information and present it in a modified form according to rules and procedures.
• Ability to collect and organize material for reports by determining what available information should be included and presenting the information in a prescribed, organized format.
• Ability to compose straightforward informational correspondence such as transmittals or acknowledgements in reply to requests or questions on the work process or related information.
• Ability to instruct and advise clerical employees on the methods and procedures used in the work area.
• Ability to organize work and develop effective work methods in an area which involves variable phases of different techniques and procedures.
• Ability to make duty oriented decisions on the basis of well defined standards and precedents.
• Ability to learn the operation of specialized office machines.

Minimum Qualifications

One year of experience as a Clerk Typist or Graduation from a high school business curriculum which included at least one typing course or Any equivalent combination of experience and training.