Data Entry Associate (1387)

Job Summary: Responsible for all aspects related to entering of medication orders. Job Duties: Responsible for accurate data entry of incoming prescriptions Responsible for accurate selecting billing and shipping methods for incoming patient orders Customer service coverage for incoming calls and directing incoming calls to appropriate staff as needed Provides resolution to customer service issues to ensure member satisfaction Work with members to provide resolution to payment related issues on accounts/orders Maintain and keep reasonable production as determined by supervisor May assist in orienting and training new employees Responsible for completing all mandatory and regulatory training programs Perform other duties as assigned Job Skill Requirements: Broad knowledge of medications, physician orders, and pharmacy systems Strong communication skills Outstanding customer service skills Excellent organization skills Ability to multitask and prioritize Excellent computer and keyboarding skills Successful completion of a pre-employment and/or random drug screening test Educational Requirements: Minimum: High School Diploma or GED Preferred: Pharmacy technician or related certification Experience: Experience in a customer service related field Home Life Healthcare