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Mission-Critical Tier 1 Service Desk Analyst

Leidos

Leidos is seeking a Journeyman Service Desk Analyst (Tier 1) in Alexandria, Virginia. In this role, you'll serve as the primary point of contact for users, provide technical support, and track service desk activities. Candidates should have a Bachelor’s degree and relevant experience, along with foundational DoD certification pathways. This position is crucial in supporting enterprise data and analytics capabilities used by various DoD organizations, providing exposure to cutting-edge technologies like AI. #J-18808-Ljbffr Leidos

Vacancy posted 1 day ago
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