Member Services Representative

Title Member Services Representative Reports to Club Manager FLSA Non-Exempt What You'll Be Doing As a Member Services Representative you are a high-energy, positive member of the team providing members with an unprecedented experience and encouraging them in achieving their fitness goals. You will make them feel like family in a clean, judgment-free environment and create ‘raving fans’ by delivering +1% customer service, continually engaging and encouraging our members to succeed on their fitness journey. Ensure the club is super clean because our members value this and we’re known for that too. Find new and current members to join the fitness trainer in classes. Impress new and existing members when you introduce them to our Black Card amenities. Help the entire team at the welcome desk by checking in members and providing greetings and farewells. Lead with passion, having fun and inviting members to do the same. Work a variable schedule; shifts may involve any of our hours of operation, including weekends and holidays. Competitive salaries, PF Black Card membership, and opportunities for growth are offered. What You'll Bring to the Table Birthdate confirming you are at least 18 years of age. Passion for helping others. Understanding of the physical demands, including communicating, standing, walking, bending, lifting up to 50 lbs, reaching, climbing, balancing, kneeling, and handling potentially hazardous chemicals. On-time dependability. High School diploma or GED equivalent. Physical Demands Must be able to occasionally lift, push, or pull at least 50 lbs. Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twist, or crouch. #J-18808-Ljbffr