Floor Manager
Dockside Pub
Floor Manager/AGM Position
Looking for a Floor Manager/AGM with 2 years of experience. The Floor Manager delegates assignments, fills in for absent employees, and ensures customers have a pleasant experience. The main daily task is to control the floor, train and assure that servers and bartenders are adhering to our strict steps of service.
Job Duties:
- Manage all Food and Beverage Outlet operations
- Ensure compliance of brand standards
- Manage guest queries in a timely and efficient manner
- Assist team in the direction and supervision of food servers, bus-persons, and other staff in reference to schedules, service standards, training, motivation, and safety.
- Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
- Incentivize team members to maximize sales and revenue
- Carry out annual and mid-year appraisals with Managers under your responsibility
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Ensure communication meetings are conducted and post-meeting minutes generated
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
- Fill out Fire Safety Log
Benefits:
- Clear path to advancement opportunities. We love employees who grow with us!
- Fun, friendly work environment. Enjoying work is part of our brand!
- Meal program
- Health - vision and dental package
- Paid Vacations
- Flexible schedule
Requirements:
- 2 years of experience
- Leadership skills
- Food cost, Inventory control, and labor control
- Customer service oriented
- TIPs certified and allergen awareness certificate
- POS experience
- Bar knowledge considered an asset
- Budgeting and payroll cost experience is considered an asset
- TEAMWORK and a GREAT attitude are required!
- Must have flexible availability – Weekends & Holidays required
- Ability to keep work area clean, organized and to code
- Previous high volume experience preferred
Vacancy posted 23 hours ago
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