Front Desk Operator

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Job Post Summary Position: Front Desk Operator Date Posted: August 1, 2024 Pay: From $18.00 per hour Job Type: Full-time Work Location: In person Job Description SmileWorks Children’s Dentistry & Orthodontics is seeking an energetic, compassionate, and detail-oriented Front Desk Operator to join our growing team. This role is ideal for a professional who enjoys working with children and families and thrives in a fast-paced dental environment. As the first point of contact for our patients, you will play a critical role in shaping the SmileWorks experience. We are looking for someone with strong operational awareness, excellent communication skills, and prior experience in a dental, orthodontic, or pediatric practice. At SmileWorks, we are committed to delivering exceptional care and service. If you are enthusiastic, patient-focused, and motivated to grow with a high-performing practice, we would love to meet you. What SmileWorks Offers

• Competitive base pay
• Performance-based bonus programs (role-specific)
• Growth and advancement opportunities

* Comprehensive benefits package, including:

• Health insurance
• In-house dental program
• Paid time off (PTO)
• Holiday pay
• 401(k) with matching
• Direct deposit
• Employee discounts

Key Responsibilities

• Serve as the welcoming first point of contact for patients and families
• Deliver exceptional customer service in person and over the phone
• Support efficient front-office operations to meet performance goals
• Demonstrate strong teamwork and leadership skills
• Accurately implement and follow office policies, procedures, and directives
• Assist in maintaining a smooth, organized, and patient-centered office flow

Qualifications & Requirements

• Proven track record of excellent customer service
• Minimum of 2 years of experience in a fast-paced dental office (preferred)
• Experience in group dental, orthodontic, or pediatric practices preferred
• Knowledge of dental insurance plans and verification processes
• Strong communication, organization, and multitasking skills

Schedule

• 8-hour shifts
• Monday through Friday

Compensation: $18.00 per hour

ABOUT US

At SmileWorks Children's Dentistry and Orthodontics, we're more than just dental professionals – we're smile architects, confidence builders, and dedicated partners in our patients' oral health journey. Our mission is to create a positive, lasting impact on every smile that comes through our doors!