Client Specialist, Wayside Commons

Job Title

Job Description

Position Type

Regular/Part time

Pay Range: $15.50 - $19.40 Hourly USD

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact View email address on click.appcast.io. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

What You'll Do

Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.

Support all service enhancers to build strong relationships including active use of Concierge.

Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.

Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.

Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.

Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.

Actively participate in community/store activities and events that promote the Talbots Brand.

Professionally represent the brand image.

Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

Location: Store 01229 Burlington MA-Burlington,MA 01803