Software Expert

Software Application Expert — Project Description

About the Role

We are building an AI system that learns to operate real-world software the way a skilled human does. To do this well, we need experts who use specific software applications day-to-day and can demonstrate, document, and evaluate realistic workflows within them.

We are hiring Software Application Experts across a wide range of domains and applications (office & communication, BI/analytics, finance & accounting, financial analysis, statistics, CRM/operations, architecture & engineering, and scientific software). This is a general role description that applies across all domains and software — you will be matched to the specific application(s) you are proficient in.

What You'll Do

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Perform, record, and clearly document real, end-to-end tasks in your area of software expertise.

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Break complex workflows into precise, step-by-step actions (menus, clicks, inputs, outputs).

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Create representative task scenarios that reflect how professionals actually use the software.

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Review and evaluate agent-generated actions and outputs for correctness, efficiency, and realism.

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Provide structured feedback and quality annotations to improve model performance.

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Flag edge cases, ambiguities, and failure modes in software workflows.

What We're Looking For

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Proficient, hands-on experience with the target software — you use it (or have used it professionally) and know its features, workflows, and quirks in depth.

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Professional or academics in the software's domain (e.g., finance, engineering, science, analytics, operations).

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Ability to complete non-trivial, realistic tasks in the application without external help.

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Strong attention to detail and the ability to document steps clearly and reproducibly.

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Comfort working on Windows or Linux environments.

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Clear written communication in English.

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Reliability in following task instructions and quality standards.

This is a Contract position based out of Menlo Park, CA.

The pay range for this position is $50.00 - $75.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Sep 12, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.