Guest Services Representative

Patient And Visitor Services Representative

To provide an exceptional first impression by greeting and assisting each patient, visitor, and team member that enters our organization to assure total satisfaction of the patient and visitor experience.

High School degree or GED required

Proficiency in Word required

One year previous hospitality and customer service experience required

Exceptional customer service skills required

Demonstrates excellent oral and written communication skills

Clerical skills required including ability to use copier, fax and scanner

Ability to organize work, handle multiple projects/priorities and be creative in problem solving

Knowledge of proper English, Spelling # Grammar

Ability to use independent judgment in initial patient and public contact

Exhibits cooperative and collaborative skills with all contacts

Possesses willingness and passion for serving others

Ability to perform well and display grace under pressure

Prior experience working with volunteers preferred

BLS Certification required