General Manager
COLD PAR LLC
Job Description
Job Description
Benefits:
- 401(k)
- Competitive salary
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
Job Type: Full-Time Build Something Bigger Than a Golf Business At X-Golf, we're not looking for someone to simply manage a facility—we're looking for a leader who wants to build a thriving business, develop an exceptional team, and create unforgettable guest experiences. X-Golf combines the world's most accurate golf simulators with a premium sports bar atmosphere, outstanding food and beverages, private events, leagues, lessons, and corporate entertainment. Every day, we help people celebrate milestones, improve their golf game, connect with friends, and enjoy an experience unlike any other. As our General Manager, you'll have the opportunity to lead a growing business where your ideas matter, your leadership makes an impact, and your success is reflected in the success of your team. Position Summary The General Manager is responsible for all aspects of daily operations, financial performance, guest satisfaction, team development, sales growth, and facility management. This is a hands-on leadership role for someone who thrives in a fast-paced environment, enjoys coaching others, and takes ownership of results. Key Responsibilities
- Lead all daily business operations, ensuring an exceptional guest experience every day.
- Recruit, hire, train, coach, and develop a high-performing team built on accountability, hospitality, and continuous improvement.
- Manage scheduling, labor costs, inventory, food and beverage operations, and overall facility appearance.
- Drive revenue growth through memberships, leagues, lessons, corporate events, private parties, food and beverage sales, and retail opportunities.
- Monitor financial performance, including sales, profitability, labor efficiency, and operating expenses.
- Maintain high standards for cleanliness, safety, service, and operational execution.
- Resolve guest concerns professionally and create memorable experiences that build long-term customer loyalty.
- Build relationships within the local community through partnerships with businesses, schools, golf organizations, charities, and community groups.
- Analyze business performance and implement strategies to continuously improve operations and profitability.
- 3-5+ years of management or leadership experience
- Experience managing financial performance, labor, and operating budgets
- Strong leadership, communication, and organizational skills
- A proven ability to motivate and develop employees
- Excellent problem-solving and decision-making abilities
- A passion for hospitality and creating exceptional customer experiences
- Comfort with technology and business management software
Vacancy posted more than 2 months ago
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