Client Services Specialist

Client Service Representative / Liaison Location: Farmington Hills, MI (Onsite) About Us: At Stillman Law Office, we specialize in creditor representation across the U.S. and are proud to deliver compliance-driven, top-tier service to our clients. Headquartered in Farmington Hills, Michigan, we're on the lookout for a motivated and detail-oriented Client Service Representative to join our team and play a key role in maintaining exceptional client satisfaction. What You'll Do: Build strong relationships with clients, ensuring all communication aligns with regulatory and compliance standards. Handle business data processing and maintenance with precision and efficiency. Generate, analyze, and interpret reports to provide actionable insights and enhance the client experience. What You'll Bring: Skills & Qualities: A team player mentality paired with the ability to meet personal and team-wide goals. Outstanding written and oral communication skills, with an eye for detail. Strong organizational skills, excelling at multitasking in a high-volume, deadline-driven environment. Exceptional problem-solving abilities and a commitment to top-notch client service. Technical Proficiency: Familiarity with Microsoft Office Suite (Word, Excel, Outlook). Knowledge of CMR or database software for the collections industry is a plus. Experience & Education: Associate's degree preferred. 12 years of experience in a law firm or legal department is advantageous. What's in It for You: Health, vision, and dental insurance to keep you covered. A 401(k) retirement plan to help secure your future. Paid time off (PTO) to recharge and unwind. What We Value: At Stillman Law Office, we believe in fostering an inclusive and diverse workplace. We welcome applicants from all backgrounds and provide equal opportunities regardless of race, color, religion, gender, age, disability, sexual orientation, or any other legally protected status. What You'll Need to Join Us: A clear background check. A clean drug screening. If you're ready to make a difference and grow with a firm that values excellence, apply now! Let's build a successful future together.