Reservations Agent
Montage International
Montage International - - Responsibilities: Provide excellent customer service to guests and take reservations using proper hotel verbiage; Input and organize reservation information via rooming lists, internet, travel agency requests, sales department, and reception with appropriate follow up; Answer inbound calls and direct in-bound communications via email and fax, handling correspondence; Aggressively selling hotel rooms to maximize transient room revenue using up-selling and yield management techniques; Maintain logs of special requests and ensure requests are blocked in PMS or front office system
Vacancy posted 10 hours ago
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