Warehouse Worker | Part-Time | Mass Mutual Center

Warehouse Worker

The Warehouse Worker is responsible for assisting in venue distribution/warehouse operations, including inventory, receiving, purchasing, ordering, lay-ins, purchase order tracking, clean-up, transfers, and equipment maintenance. This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule, which includes evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction, and independent decision-making skills are required.

This role will pay an hourly rate of $16.00 - $22.00 and is tip eligible.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until December 4, 2026.

Responsibilities

• Responsible for assisting with product purchasing/ordering, receiving, and distribution control for the venue.
• Maintain sanitation and organizational systems of all warehouse storage areas.
• Fulfills all event expectations, including but not limited to requisitioning during events, post-event breakdown, warehouse returns, equipment storage, sanitation, and maintenance.
• Oversee and ensure that appropriate stocking levels are met for each event; rotate and maintain the integrity of products.
• Ensure a proper transfer process of products between locations, including follow-up documentation.
• Assists in performing routine maintenance; responsible for concession and utility equipment cleaning and maintenance: portable equipment, burden carriers, carts, floors, refrigeration, and lighting. Ensure manifested equipment is in location.
• Evaluate warehouse employee performance. Maintain employee records, written warnings, reviews, and other related documents.
• Conduct a walk-through of the commissary, warehouse, and storage areas after the completion of the day to ensure all areas are clean.
• Communicate with employees, co-workers, volunteers, management staff, and guests in a clear, professional, and courteous manner that fosters a positive, enthusiastic, and cooperative work environment.
• Work well in a team-oriented, fast-paced, event-driven environment.
• Maintain a thorough working knowledge of all existing concessions locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.

Qualifications

• High school diploma or equivalent.
• 1-2+ years of foodservice / hospitality experience; similar venue experience a plus.
• Possess a valid Food Handler's certificate and Alcohol Service Permit if required by provincial or local government.
• Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to venue concession operations.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.
• Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality
• Must be able to stand and walk for extended periods of time.
• Ability to reach with hands and arms, sit, walk, stoop, kneel, crouch, and crawl.
• Must be able to lift up heavy objects frequently.