HVAC Service Manager

Job Description

Job Description

HVAC Service Manager | $85,000 - $95,000 (DOE) plus bonus, depending on performance

Work Hours: Monday through Friday

Job Overview:

• Organize, plan, and monitor service calls, service-related jobs, and technicians to run an efficient HVAC service department.
• Manage HVAC service contracts.
• Coordinate and dispatch service calls and preventive maintenance calls.
• Technical assistance for technicians' company wide.
• Review and approve service technician's timecards.
• HVAC service public relations including customer complaints and technical questions. Ensure customer satisfaction in both residential and commercial service work.
• Control Estimation. Assist control department in scheduling and completing control jobs.
• Communicate with the building managers and maintain working relationships.
• Manage parts inventory. Order and maintain parts inventory.
• Warranty administration. File paper and online warranties for equipment and service parts.
• Ensure that all Technicians receive required certifications

Powder River Heating and Air Conditioning| Sheridan, Wyoming

We provide premium maintenance, installation, and repair service of heating and cooling systems and plumbing services for both residential homeowners, commercial properties and industrial settings in Gillette, Buffalo, and Sheridan WY. Proudly serving our local communities since 1979.

Benefits:

• Medical 50% paid by employer
• Dental & Vison insurance options
• Paid time off
• 6 paid holidays
• 401k with company match
• Take home company vehicle + gas card
• Company clothing / phone
• Tool trade-in program
• Company paid training, including Carrier, Rinnai, PK, and other dealers
• Offer online self-directed training
• Relocation Assistance Available for Qualified Applicants

Qualifications:

• Valid driver's license and insurable driving record
• 5 years of HVAC management-related experience
• 10 + years of HVAC Service Experience
• Boiler/Chiller Service experience
• Sales / Estimating experience
• Excellent communication skills, oral & written
• Excellent organizational skills
• Good computer skills including Microsoft Word, Excel, and Microsoft Project
• Experience with SharePoint and Procore preferred
• Associate's degree or Trade School Certificate desired
• EPA Universal Certification
• NATE certification or ability to obtain once employed