Staff Network Engineer

Staff Network Engineer

The Staff Network Engineer is the senior individual contributor within Network Engineering responsible for advanced design, integration and escalation support across on‑premises and multi‑cloud network environments. This role bridges tactical solution engineering and broader architectural direction: it leads complex cross‑domain implementations (data center, campus, cloud connectivity, security services, automation) and assures scalable, secure, high‑performance network services for employees, partners and customers in a 24x7 mission‑critical environment. The Staff Network Engineer executes and optimizes approved architectural patterns and drives multi‑cloud integration, advanced automation and cross‑technology troubleshooting.

Deliver High Quality Solutions

• Engineer and optimize complex hybrid (on‑prem / multi‑cloud) network topologies (VPC/VNet design, transit / hub architectures, SD‑WAN overlays, segmentation) for performance, resiliency and cost efficiency.
• Develop and refine reusable network automation playbooks and infrastructure‑as‑code templates (e.g., Terraform, Ansible, GitHub Actions workflows) to standardize provisioning and reduce manual changes.
• Lead advanced troubleshooting and post‑incident engineering reviews for high severity, multi‑layer issues (routing, security policies, load balancing, cloud gateways).
• Evaluate emerging networking features (cloud edge services, private connectivity options, observability enhancements) and pilot solutions under established architectural guidance.

Deliver IT Initiatives

• Serve as technical lead for medium to large network and cloud connectivity projects (migrations, expansions, modernization) ensuring delivery on scope, schedule, budget and quality standards.
• Produce and maintain detailed engineering artifacts (high / low‑level designs, diagrams, test plans, implementation & rollback procedures, automation scripts).
• Coordinate interdependencies with Security, Platform, Storage, Application and Telecom teams to ensure cohesive solution delivery.
• Provide technical input to lifecycle refresh planning and capacity modeling aligned with approved roadmaps.

Manage Network Services Resources and Expenses

• Provide senior technical mentoring to Network Engineers, guiding design reviews, configuration validations and knowledge transfer on cloud and automation patterns.
• Supply detailed utilization and efficiency metrics (bandwidth, session counts, policy objects, cloud egress costs) to support optimization and budgeting.
• Help enforce standards for configuration baselines, documentation quality, inventory accuracy and license utilization.

Provide Excellent User Experience

• Engineer solutions emphasizing reliability, low latency, predictable performance and simplified operational support.
• Ensure knowledge base / run‑book content and self‑service artifacts (automation triggers, standardized change templates) are current and consumable.
• Contribute to high severity incident communications, translating technical status into clear business impact and action steps.
• Partner with stakeholders to validate new services (pilot testing, user acceptance, performance benchmarks) and incorporate feedback.

About the Company

At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can't imagine a world without it.

Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.

We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.

Perks and Benefits

• Competitive compensation
• Flexibility to work from anywhere in the United States for most positions
• Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
• Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
• Medical, dental, vision, life, and pet insurance
• 401 (k) retirement savings plan with company match
• Engaging work environment
• Promotional opportunities
• Education assistance
• Professional and personal development opportunities
• Company recognition program
• Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more

Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.