Service Engineer

A Japanese machinery manufacturer in Illinois is seeking a CNC Service Engineer .


This position involves the installation, programming, troubleshooting, and maintenance of CNC equipment across the United States, Canada, and Mexico.


Position: Service Engineer

• Associates degree or equivalent + 3 years experience in machine repair and troubleshooting and installing.
• Ability to read mechanical drawings of part prints, pick tooling, set up machine, create program and run test parts.
• Perform detailed inspection with precision measuring equipment of the customer's runoff requirements to prove out the capability of the machines.
• Strong math skills in geometry, algebra and trigonometry.
• Able to read electrical wiring diagrams, ladder logic drawings, electronic drawings, hydraulic & pneumatic diagrams.
• Language: English required; Japanese language skills are a plus but not required
• Experience in MS Excel, MS Word, MS Outlook, CAD/CAM drawing.
• Possess excellent written and verbal skills with strong attention to detail.
• Able to process part prints to a working G/M-code program.
• Ability to interact with customers, vendors and other staff members in calm, professional manner.
• Must be able to work without supervision and make decisive decisions on the spur of the moment that will affect the overall project.
• Valid driver's & passport required.
• Able to travel at any given moment to provide service to our customers located in the United States, Mexico and Canada.

• Responsible for installation, programming, and repair of computer numeric controlled production equipment within the United States, Canada and Mexico.
• Demonstrating machines at machine tool shows and our showroom to potential customers.
• Visit customer locations and provide technical support.
• Installation/maintain/repair CNC Machine Tool at customer locations.
• Responsible for daily communication with customers and internal operation.
• Manage data and coordinate information flow.
• Other assigned tasks.

• Associates degree or equivalent + 3 years in related field.
• Will report to Engineering/Operation Manager.