Health System Specialist
US Department of War
Duties
Assist in the development and implementation of effective patient care systems to achieve practice compliance with command policies.
Monitor customer satisfaction scores and comments for opportunities to improve practice operations.
Manage daily clinical operations, capacity, and workload alignment with organizational performance goals.
Utilize multiple database systems to analyze enrollment, productivity, and access.
Utilize DMHRSI controls to optimize staffing resources and operational capacity.
Oversee clinical IT systems, Electronic Health Records (EHR), and scheduling compliance using Military Health System (MHS) guidelines.
Coordinate daily operations (walk-ins, cancellations, no-shows), enforces HIPAA and referral policies (Direct Care and Network).
Manage employee onboarding, skill assessments, cross-training, license verifications, and performance management.
Ensure compliance with Joint Commission standards and patient safety goals.
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