Billing Supervisor

Job Description

Job Description

Title: Billing Supervisor

Employment Type: Permanent

Compensation Range: $100,000 – $110,000 + 10% bonus

Location: Irving, TX

Work Schedule: Hybrid

Industry: HVAC Services

Company Overview

A national team of experts driving HVAC innovation through a network of high-performing companies. The organization operates a shared services model that strengthens financial operations, systems, and controls across multiple operating entities while supporting long-term value creation.

Position Summary

The Billing Supervisor oversees the daily operations of the billing team to ensure accurate, timely, and compliant invoicing across operating companies. This position provides leadership, process oversight, and coaching to billing specialists while maintaining accountability for performance, internal controls, and system integrity within Microsoft Dynamics 365. The role requires a detail-oriented, proactive leader who drives billing accuracy, process standardization, and audit readiness while fostering collaboration and accountability.

Key Responsibilities

·      Supervise billing specialists, manage workload distribution, and oversee ticket queues, escalations, and disputes

·      Monitor billing dashboards and validate system data accuracy

·      Conduct audits of invoices, credit memos, and billing exceptions

·      Maintain GAAP and SOX compliance and internal audit readiness

·      Drive process standardization and automation within D365 workflows

·      Identify and resolve process bottlenecks and support transformation initiatives

·      Partner with Finance, Operations, and IT on system enhancements

·      Oversee monthly billing reconciliations and approve close results

·      Report on invoice accuracy, cycle time, rebills, and dispute metrics

·      Align billing outputs with revenue recognition standards

·      Lead billing training programs and support onboarding and cross-functional training

·      Maintain documentation, procedures, and training materials

Required Qualifications

·      Associate’s degree required

·      7+ years of billing or accounting experience

·      2+ years of supervisory or lead experience

·      Experience in project-based, service, construction, or HVAC billing environments

·      Experience with Microsoft Dynamics 365 F&O

·      Knowledge of GAAP and SOX controls

·      Strong proficiency in Microsoft Office Suite

Preferred Qualifications

·      Bachelor’s degree in Accounting, Finance, or Business

·      Experience with D365 CRM

·      Power BI dashboard and reporting experience

·      Experience with Avalara tax compliance

·      Familiarity with lien filing and waiver processes

·      Experience managing audit documentation and billing systems