Retail Service Specialist

Retail Service Specialist Responsibilities Greet all members and customers, determine their need and provide Legendary Service Provide DMV vehicle license, registration and notary services as required Reach sales and service goals (and earn incentives) for multiple AAA products and services Prepare and provide TripTik travel routings, marked road maps, tour books and other travel‑related materials Issue passport photos Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer Make hotel and car rental reservations for members and provide travel destination information Qualifications Experience in retail sales, banking or similar customer service/sales environment Proven ability to exceed assigned sales or service quality goals Must be able to obtain and maintain a valid notary license as required (for offices that offer notary services, must be obtained within 1 year) Experience with Microsoft Office basics Must be available to work Monday through Friday during office hours, and Saturdays in accordance with branch requirements Ability to travel locally when necessary A high school diploma or GED Benefits Health coverage for medical, dental and vision 401(k) saving plans with company match Tuition assistance Floating holidays and PTO for community volunteer programs Paid parental leave Wellness programs Employee discounts (membership, insurance, travel, entertainment, services and more!) AAA is an Equal Opportunity Employer Our organization participates in E-Verify #J-18808-Ljbffr AAA