Medical Billing Supervisor

Make a Meaningful Impact Every DayAt GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you're in the right place. Discover a career where your work genuinely improves lives and supports a mission that matters.Our MissionTo help people live a life of their choosing, regardless of age or ability.GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National "Best and Brightest Companies to Work For." We are also proudly certified as a Great Place to Work® for 2025/2026 —a distinction reserved for top employers committed to outstanding employee experiences.The Medical Billing (Claims) Supervisor is responsible for the supervision, training and development of a team of Medical Claims Specialists. The Medical Billing (Claims) Supervisor manages the submission of claims data, payments and works with team members and agencies to resolve outstanding claim issues.RESPONSIBILITIES AND DUTIESBe the point person for questions from your team members. Coordinate answers with agencies and/or internal departments including Operations.Sign off/approve credit memos and employee receivables.Assist with administrative accounting procedures per Controller/CFO.Audit team performance, monitor team metrics and manage claims process.Train new employees and existing employees in department procedures and agency requirements.Assist in developing claims procedures for all new agencies prior to transitioning to Claims Specialist.Prepare A/R reports for your team's agencies to monitor unpaid claims. Work with team members and agencies to collect outstanding payments.Communicate with Claims Manager including but not limited to: training issues, agency challenges, unbilled items and A/R issues.Attends trainings, conferences and staff meetings.Participates in company continuous improvement processes.Upholds company values and missionOther duties as assignedEDUCATIONHigh School Diploma or GED requiredAssociate degree preferredEXPERIENCE AND QUALIFICATIONS2 years of experience relevant to the work performedExperience with Microsoft Office products is necessary, specifically Microsoft ExcelExcellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines by planning and organizingExperience in working on complex projects with critical thinking and problem solvingExcellent written and oral communication skillsStrong attention to detailAble to work with numbers and apply basic math skills to daily tasksStrong ability to lead and mentor multiple team membersWORK ENVIRONMENTWork is performed in a typical office setting or from a home office.As a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care, GT Independence supports tens of thousands of people across the country as they find and hire their own caregivers or personal assistants.Our claims team is driven by trust, autonomy, and—yes—fun. We believe great teams come from people who are intrinsically motivated, empowered, and valued. We respect each other, we care about the work we do, and we succeed because we work with purpose.We value excellence, but we won't micromanage to achieve it. If you are self-motivated, we give you the space and support to grow and thrive. Team members enjoy flexible paid time off, competitive wages & benefits, and meaningful opportunities for professional growth.Grow your career with us. Grow your impact with us.What Culture & Belonging Means at GT: Bring Your Authentic Self To WorkGT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.