Entry Level Technician

Alabama Department of Education

Mountain Brook, AL

Job Summary

MOUNTAIN BROOK BOARD OF EDUCATION

JOB DESCRIPTION

TITLE: Entry Level Technician

SPECIALTY: PC, Laptop, and Peripheral Hardware

REPORTS TO: Director of Technology

QUALIFICATIONS:

Experience with current Windows and Apple operating systems
Experience with configurations, and troubleshooting laptops, desktops/towers, and Chromebooks; MAC computers, various Apple laptops and iPads; and printers
Experience with data projectors, digital document camera, and sound enhancement system desired
Willingness to learn support new technologies
Experience with network and local machine software installations
Experience in imaging procedures
Dell or equivalent certified

RESPONSIBILITIES:

Provide technical support in all areas deemed necessary by the Director of Technology.
Maintain inventory of necessary parts and determine need for replacement parts.
Perform hardware maintenance and upgrades to include ordering parts and components.
Configure and set up network printers.
Set up and/or move technologies as necessary by rotation schedule and as directed by Director of Technology.
Respond to all service requests in a timely fashion documenting actions taken.
Communicate with local technology coordinators at each site regarding service request progress in one of the following ways: conference, e-mail, voice mail, or written note.
Ensure service requests are successfully completed.
Serve as liaison with vendors as appropriate.

TERMS OF EMPLOYMENT: Twelve months (240 days) annually. Day as defined by the district.

*May exercise the 30-minute working lunch option. A working lunch is defined as being on-call and must be taken in an area where his/her work is performed.

EVALUATION: Performance will be evaluated in accordance with Board policies on evaluation of non-certified personnel.

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Vacancy posted 4 days ago

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