Chief of Staff, Tokenization & Checkout Services - Product Strategy

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Chief of Staff, Tokenization & Checkout Services - Product Strategy

About the Role:

As Chief of Staff, you will be the strategic right hand to leadership, ensuring priorities are clear, processes run smoothly, and communication is impactful. This role blends operational excellence with creative storytelling, requiring a unique mix of consulting rigor, organizational savvy, and executive presence.

Key Responsibilities:

Operational Leadership

• Coordinate and support the Tokenization & Checkout Services team.

• Manage calendars, organize town halls, and prepare materials for leadership engagements.

• Drive alignment across teams and ensure timely execution of priorities.

Strategic Governance

• Lead the Weekly Review, collecting updates from team leaders and synthesizing progress on strategic initiatives.

• Present insights and recommendations to senior stakeholders for informed decision-making.

Executive Communication & Storytelling

• Develop compelling storyboards and presentations that simplify complexity and inspire action.

• Elevate communication standards across the team with creativity and clarity.

Special Projects & Leadership Support

• Partner with leadership on high-impact initiatives and cross-functional projects.

• Serve as a trusted advisor, providing structured analysis and actionable insights.

All About You:

The ideal candidate will bring:

• Exceptional Communication & Organization: Skilled at managing priorities and delivering results under tight deadlines.

• Strategic Thinking & Detail Orientation: Advanced presentation and storytelling skills; highly proficient in PowerPoint and communication tools.

• Influence & Leadership: Ability to build partnerships, gain buy-in, and add value to strategic vision.

• Analytical & Financial Acumen: Comfortable interpreting complex data and articulating insights across business units.

• Sound Judgment & Discretion: Proven ability to handle confidential information appropriately.

• Adaptability & Problem-Solving: Thrives in dynamic environments with shifting priorities.

• Consulting Experience: Prior experience at a top-tier consulting firm (BCG, McKinsey, Deloitte) strongly preferred.

• Knowledge of Mastercard products and services is a plus.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact View email address on click.appcast.io and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

Purchase, New York: $130,000 - $214,000 USD