Technical Writer

Quality Technical Writer and Training Specialist Key Responsibilities: Documentation Development Create Highly detailed, clear step-by-step guides – one point lesson visual standards, user friendly work instructions and standard operating procedures that explain exactly how to execute a specific production task to ensure accuracy and efficiency across all manufacturing operations. Managing learning and training delivery – designing and hosting virtual and/or in-person training sessions for all employees at every level. Collaborate and assist in the development and maintenance of quality work instructions utilized by each department to complete Quality SOPs, WI and forms. Regularly review and update existing documentation to reflect process changes ensuring version control improvements, or regulatory compliance updates and accuracy across all materials. Work closely with Manufacturing as the primary technical subject-matter experts to gather and incorporate information into production documents. Partner with Quality Assurance teams to develop, review, and validate documentation supporting product quality initiatives. Coordinate with production staff to validate that work instructions are accurate, clear, and operationally effective across entire operations. Training & Compliance Train production staff on new and updated documentation and standards to ensure proper implementation and consistent execution. Perform regular audits of production documentation to verify compliance with established standards and identify gaps. Support compliance efforts with applicable regulatory requirements. Audit-Ready document control. Identify opportunities for improving documentation processes and implement best practices to enhance productivity and quality. Apply lessons learned from audits, staff feedback, and process reviews to continuously elevate documentation quality. Contribute to a culture of quality and continuous improvement by championing clear, accurate, and accessible documentation. Qualifications: Required Bachelor's Degree in Technical Writing, Journalism, Education, Communications, Engineering, Manufacturing, Industrial Engineering, Business Administration, Information Technology, or a related field. Strong technical writing skills with meticulous attention to detail. Ability to collaborate effectively across engineering, manufacturing, and quality functions. Strong verbal and written communication skills with the ability to effectively engage cross-functional teams, deliver training, and communicate complex information clearly to diverse audiences. Possesses strong interpersonal and written communication skills (verbal and written) suitable for cross-functional audiences. Validate quality documents while ensuring version control and compliance. Works with digital controls (IT) where documents are generated and stored electronically. Preferred Primary experience has been in manufacturing and quality-regulated operations, bio-pharmaceutical, GMP, and FDA environments. Experience with document control systems supporting manufacturing, safety, maintenance, information technology (IT), wastewater treatment, utilities, procurement, receiving, shipping, and distribution functions. Certification or training in technical writing or quality management (e.g., ISO 9001, HACCP, FDA, GMP). Core Competencies: Technical Writing & Documentation Attention to Detail Cross-functional Collaboration Process Orientation Training & Knowledge Transfer Quality Mindset Clear Communication Travel & Work Structure Travel up to approximately 10% annually. #J-18808-Ljbffr RWDC Industries