Yard/Customer Service Associate

Job Type


Full-time

Description

Central Valley is a leading family-owned and operated building supply company with eight locations throughout Northern California. We have been in business since 1955 and have grown to become one of the largest regional suppliers of building and agricultural products in the United States. We are currently seeking a Yard/Customer Service Associate for our Fairfield facility.

The Yard/Customer Service Associate locates, loads and unloads building materials in the yard and warehouse. Writes accurate yard tags to ensure proper inventory count and a smooth customer transaction. Maintains a safe and clean work environment.

• Helps customers locate the product they need and loads vehicles as necessary.
• Unloads and stocks incoming materials.
• Writes yard tags accurately with product code and quantity for purchase.
• Keeps all yard and warehouse areas clean, neat, safe, and secure.
• Assembles and loads products for delivery to customers, and transfers to other locations.
• Observes yard and warehouse for safety, potential theft, and security risks.
• Reviews vendor packing slip in order to verify quantity, product accuracy and condition, and turns into receiving.
• Resolves customer dissatisfaction with materials.
• Stores material safely to prevent damage.
• Stocks inventory neatly in the proper location within the yard and/or warehouse.
• Rotates stock to maintain product quality - retail ready.
• Identifies different building materials and wood products.
• Operates and maintains the forklift and other yard equipment safely.
• Completes daily forklift checklist
• Measures and cuts materials by operating a power saw.
• Strives for zero product damage while loading and unloading.
• Reports all damages to the supervisor immediately.

Requirements

KNOWLEDGE/SKILLS:

• 1 year of Customer Service experience required
• Forklift experience preferred
• Strong measuring skills
• Familiarity with power and hand tools

EDUCATION/EXPERIENCE:

• High School diploma or GED preferred

COMPETENCIES:

In addition to the key responsibilities, Cashiers must meet the following required competencies.

• Customer Service: Responsive, friendly and communicates with a sense of urgency.
• Safety: Completes all assigned job duties and responsibilities safely and effectively.
• Quality/Accuracy: Maintains an expected level of capability, skill, and thoroughness to effectively accomplish assigned duties and responsibilities.
• Product Knowledge: Provides product information to customers relevant to their project.
• Company Behaviors: Employee meets company behavioral expectations in the areas of Growth, Ownership Teamwork, Empathy, and Impress.

PHYSICAL REQUIREMENTS:

• Walking: 6-8 hours per day
• Standing: 6-8 hours per day
• Bending/Twisting: 3-6 hours per day
• Squatting/Stooping: 3-6 hours per day
• Climbing: Up to 3 hours per day
• Kneeling Crawling: Up to 3 hours per day
• Pushing/Pulling: 3-6 hours per day
• Hand Dexterity: Up to 3 hours per day
• Lifting 0-25 lbs.: Up to 3 hours per day
• Lifting 26-60 lbs.: 3-6 hours per day
• Carrying 0-25 lbs.: Up to 3 hours per day
• Carrying 26-60 lbs.: 3-6 hours per day

EEOC Statement:

Central Valley is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

#IND1

Salary Description


$19 - $20