Vineyard Stays & Experience Assistant

Job Title: Vineyard Stays & Experience Assistant (Vineyard Stays & Tasting Host) Reports To: Vineyard Stays & Experience Manager Location: ONX Estate Vineyard – 1200 Paseo Excelsus, Templeton, CA FLSA Status: Non-Exempt Job Status: Part-Time with rotating Saturdays off Salary Range: $24.00 - $26.00/hour, DOE, + tips/commissions Schedule Schedule A: Sunday–Wednesday, 10:00 a.m.–5:30 p.m. Schedule B: Thursday–Sunday, 9:30 a.m.–5:30 p.m. Position Summary The Vineyard Stays & Experience Assistant is a hospitality-focused role supporting both ONX Vineyard Stays (short term rentals) and Estate Vineyard Experiences (vineyard tours and tastings). This position is responsible for delivering exceptional guest service while assisting with property operations, vineyard tours, wine tastings, and concierge-style guest support. The ideal candidate is personable, organized, detail-oriented, and comfortable working in both guest-facing and operational environments. Essential Duties & Responsibilities Vineyard Stays Operations (Approx. 50%) Coordinate day-to-day operations of ONX Vineyard Stays properties Prepare residences and guest spaces to company standards Manage reservations, guest communications, confirmations, and payments Personalize guest experiences through special requests, celebrations, and VIP accommodations Support property readiness, staging, and general presentation Vineyard Experiences & Hospitality (Approx. 50%) Conduct vineyard tours and wine tastings Share information about ONX wines, vineyard practices, and brand story Host VIP guests, private groups, and special experiences Promote wine sales, memberships, and hospitality offerings Assist with seasonal experiences, events, and guest activities Maintain service standards and tour procedures Guest Experience & Concierge Services Provide professional guest service before, during, and after visits Assist guests with personalized itineraries, dining recommendations, and local activities Handle guest communications via phone, email, and in person Build positive relationships that encourage guest loyalty and repeat visits Estate Operations & Team Support Help maintain guest-facing areas of the estate Assist with light landscaping, outdoor setup, and property appearance Support basic animal care and farm-related tasks as assigned Refuel, clean, and monitor estate utility vehicles Assist with opening and closing procedures Support inventory management, marketing initiatives, and guest follow-up Follow all safety policies and represent ONX professionally at all times Qualifications - Required Skills & Experience Excellent customer service and interpersonal skills Strong verbal communication and presentation abilities Highly organized with strong attention to detail Ability to multitask and work independently Proficiency with Google Workspace, Microsoft Office, and reservation systems Knowledge of, or willingness to learn: Wine and tasting techniques Vineyard and farming practices ONX Wines and brand philosophy Paso Robles wineries, restaurants, and local attractions Physical Requirements Ability to lift up to 50 pounds Ability to work indoors and outdoors in varying weather conditions Availability to work weekends, holidays, and occasional extended hours as needed Disclaimer This job description describes the general duties and requirements of the position and is not intended to be an exhaustive list of all responsibilities. ONX Wines reserves the right to modify job duties, responsibilities, and requirements as business needs dictate, consistent with applicable law. #J-18808-Ljbffr Tasting Room Expo