Medical Assistant - MA

Job Description

Job Description

Join Us at OWM Integrative Wellness – Heal Beyond Medicine

At OWM Integrative Wellness, healing goes beyond treatment—it’s about connection, compassion, and caring for the whole person. We are creating something extraordinary: a global center for healing and hope, where clinical excellence meets deep, meaningful care.

At OWM, we stand apart in three ways:

✅ Thriving on Innovation – We use cutting-edge regenerative and integrative medicine to transform lives.

✅ Comprehensive, Whole-Person Care – We treat the root cause of illness, not just symptoms, empowering clients to achieve optimal health.

✅ Personalized, Relationship-Centered Healing – Our approach is built on trust, connection, and truly individualized care.

As a clinician on our team, you’re not just practicing medicine—you’re changing lives. You’ll work alongside a dedicated team committed to pushing the boundaries of health and wellness. Your expertise and heart for healing will make a real impact every day. If you are ready to use your skills in an environment that values innovation, collaboration, and whole-person care, we invite you to join us. Apply today and be part of something extraordinary. Let’s heal together.

Job Summary

We are seeking a dedicated and versatile individual to serve as a Medical Assistant . This role plays a key part in supporting clinical operations, patient care, and administrative functions. Responsibilities include triaging patients, documenting clinical visits, assisting with procedures, managing inventory, supporting providers with documentation and compliance, and contributing to a smooth and exceptional patient experience.

Essential Duties and Responsibilities:

1. Patient Triage and Clinical Support

• Works to optimize patient flow (keeps doctor on schedule, minimizes excessive waiting time by patient).
• Greets and escorts patient to exam room. Interviews patients to identify any changes to medications and update medial history.
• Measures and records vital signs including weight, pulse, temperature and blood pressure.
• Obtains and documents accurate medical history - past medical, surgical, social histories and review of systems.
• Obtains and documents chief complaint and history of present illness
• Explains treatment procedures to patients
• Obtains signed consent for procedures
• Prepares patient for examination by provider and assists during examination and procedures as needed.
• Cleans up treatment room and prepares room for next patient
• Properly and safely disposes of contaminated supplies
• Maintain instruments and clean/sterilize equipment as required
• Prepare PRP/Stem cell products per protocol under the direction of a licensed provider
• Post procedure follow up calls to patients
• Arranges for laboratory services
• Monitor supply levels in treatment rooms and restock as needed to ensure room is prepared for patient visits
• Monitor & manage inventory in office and notify management of supplies to be ordered
• Provide peptide consent & materials with instructions for clients
• Tracking and monitoring of patient testing and bloodwork as part of chart preparation

2. Inventory, Purchasing and Supply Management

• Monitors, orders and maintains inventory for office and medical supplies
• Works closely with practice departments and practice manager to ensure resource requirements are fulfilled in a timely manner
• Periodically conducts reporting and pricing analysis
• Monitor and make pre-filled syringes, updating SOP as needed
• Receives, opens incoming shipments, updates inventory and puts items away

3. Equipment Quality Assurance

• Ability to follow up on issues and inquiries with laboratories and vendors in a professional manner verbally and in writing.
• Train new support staff and monitor equipment for appropriate storage, use, cleaning/sterilization, and the related supplies and reports.
• Monitor medical fridge & freezers (monitoring temp and defrosting as needed)

4. Administrative Tasks and Operations Support:

• Greets all patients with OWM greeting and follows procedure for welcoming patients to office
• Review and update patient demographic information if changes have occurred.
• May be required to perform medical records support tasks. All medical records support tasks will be assigned by management and must strictly adhere to predefined policies and guidelines.
• Completes related reports and projects as directed.
• Perform other duties as assigned.

Supervisory Responsibilities:

• None.

Work Environment:

Office and clinical setting with occasional exposure to medical procedures.

Occasional lifting or movement of items up to 25 pounds.

Hours:

• Our clinic operates M-F 9:00-5:30 and Saturdays 8:00-1:30. You may be scheduled within any of these times.
• This is a full-time position with up to 3 Saturday's per month until 1:30.

Physical Demands:

• The physical demands described here are representative of those that must be met by the employee to successfully perform the essential job functions for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands, reach with arms and hands, and talk and hear. The employee is occasionally required to climb or balance, stoop, crouch, kneel, crawl.

Travel Required:

• None

Preferred Education & Experience:

• HIGH SCHOOL DIPLOMA OR GED IS REQUIRED
• 2 YEAR COLLEGE DEGREE IS PREFERRED
• 2-3 YEARS OF EXPERIENCE WORKING WITHIN A HEALTH CARE SETTING IN WHICH THE PRIMARY RESPONSIBILITY WAS THE COMPLETION OF CLERICAL, GENERAL OFFICE, PATIENT ACCOUNTING AND RECEPTION ORIENTED TASKS.

Certifications, Licenses, Registrations:

CMA or CNA preferred