Lead Case Management Specialist
Salvation Army
Serves as lead worker to case management staff; interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established VA GPD Program; understands the uniqueness of the client’s history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment; ensures constant compliance with funding requirements.Key Responsibilities:Establishes unique comprehensive short and long-term program goals (six months or more) with eligible clients based on personality, decision-making abilities, mental capabilities, addiction history, work history, housing history etc.; explains goals to client in a manner that is easily understood; consistently counsels client on ways to work toward financial self-sufficiency and housing stability while in the program. Outsources clients to additional resources; maintains awareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual. Meets regularly with clients to discuss and evaluate their progress toward self-sufficiency goals, feelings, impressions, changes, and personal growth/development; prepares accurate and up-to-date records documenting the same; monitors compliance with lease requirements of housing provides. Prepares and maintains case records and logs on all assigned clients; ensures the accuracy and completeness of the same; enters pertinent information into the established Homeless Management Information System (HMIS). Performs recordkeeping duties to ensure that all expenditures are properly recorded and submitted to the bookkeeper and Program Director or Business Manager appropriate for submission to grantor.Employee Benefits:Paid Time OffMedical,Vision & Dental Insurance403b Retirement Plan & Much More!Education and Experience:Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field, and three to four years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources, with one-year supervisory experience preferred, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. #J-18808-Ljbffr
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