Shift Manager

Address: 209 W. Commerce St. Brownwood, Texas 76801 Brand: EZPawn Pay range is based on experience from $17.00 per hour to $18.00 per hour. We want you to join us for a career – not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! EZCORP family of brands, which includes EZPAWN, Value Pawn, and more, is a leading provider of pawn loans in the United States and Latin America. We are passionate about customer service and our Team Members. Position: Retail Shift Manager (Lead Pawn Broker) We are currently hiring for Retail Shift Manager (Lead Pawn Broker) and would love to have you join our team. EZCORP provides our full-time Team Members with a comprehensive benefits package to help you achieve your optimal work/life balance. Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Complete the initial 5-week paid training program and earn a $.50 raise and transition to Lead Pawnbroker upon completion of the program. Enhance your leadership skills through our structured leadership training programs. Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store. Benefits Free Health Insurance* Competitive Wages Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount What You Can Expect as a Retail Shift Manager (Lead Pawn Broker) You will provide outstanding customer service and build solid relationships with customers, all while promoting sales and making deals for a wide variety of pawn items. This is a fantastic opportunity for you to experience career growth in a retail environment that allows you to connect with people in your community and make a positive difference in their lives while leading and influencing Team Members around you through coaching and hands‑on involvement. As a Shift Manager, it will be your responsibility to provide a friendly, courteous, and respectful environment that clearly sets EZPAWN apart from the competition. Shift Manager Duties Processing loans and extensions Coming to jointly satisfactory terms regarding items to be pawned Performing opening and closing store procedures Supervising and coaching store Team Members Requirements for the Retail Shift Manager (Lead Pawnbroker) Role Ideal candidate will possess an engaging personality, solid leadership, strong negotiation talents, and the ability to read and manage customer needs. Highly organized and detail‑oriented, with excellent judgment as well as strong time‑management and prioritization skills. Excellent communication and interpersonal skills, as well as the ability to build solid ongoing customer relationships. High school diploma or GED. Minimum 1 year of supervisory, key holder, or team/shift lead experience. Ability to pass a criminal background check and drug test. Valid driver’s license and auto insurance. Adhere to all Company policies, procedures, and regulations. Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus. Sales background, a plus. Bilingual, a plus. *No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan. EEO Statement We are committed to fostering an environment that values belonging and development for all. This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age. Company Information Headquartered in Austin, TX, EZCORP is traded on the NASDAQ stock market under the symbol EZPW and is a member of the S&P 1000 Index and NASDAQ Composite Index. #J-18808-Ljbffr