Program Coordinator (SMI)

Job Description

Job Description

About the Role

We are seeking for a program Coordinator for Street Medicine Interventions supports the implementation, coordination, and evaluation of Cornell Scott-Hill Health Corporation’s Street Medicine Demonstration Project focused on unsheltered individuals living with HIV. This position plays a central role in coordinating street-based outreach activities, supporting integrated HIV, primary care, behavioral health, and social service delivery, and ensuring accurate documentation, data collection, and reporting required by the grant. The Program Coordinator SMI works collaboratively with Infectious Disease (ID), Street Medicine and external grant-funded partners to help adapt, document, evaluate, and disseminate evidence-based street medicine interventions.

This is a field-based position requiring extensive travel throughout the Greater New Haven area and regular engagement with unsheltered individuals in non-traditional care settings. It requires flexibility to work non-traditional hours, including early mornings, evenings, nights, and occasional weekends, in order to meet the operational and patient care needs of the Street Medicine Project .

Key Responsibilities

• Coordinate and support street-based outreach activities targeting unsheltered individuals living with or at risk for HIV in the Greater New Haven area, including streets, encampments, drop-in centers, and other non-traditional care settings.
• Support integrated service delivery models that include HIV treatment and prevention, primary care, STI screening and treatment, behavioral health services, substance use disorder services, and social support.
• Assist clinical and outreach staff with scheduling, follow-up, and continuity of care for participants engaged through the demonstration project.
• Promote trauma-informed, overdose prevention, and patient-centered approaches when engaging in unsheltered individuals.
• Ensure accurate and timely data collection related to outreach encounters, services delivered, outcomes, and participant engagement in accordance with grant requirements.
• Enter and maintain documentation in required systems including Epic,HMIS, REDCap and other grant-mandated data platforms.
• Support monitoring of project performance measures, benchmarks, and participant enrollment targets (including annual service targets).
• Assist with preparation of reports, data summaries, and documentation for internal review, funders, and evaluation partners.
• Collaborate with the Evaluation Provider to support implementation-science activities, including data collection, fidelity monitoring, and evaluation processes.
• Those with medical qualifications will be expected to use them to the level of their training to assist providers in the field.
• Performs all other duties as assigned by the program director, or department managers

Required Qualifications

• High school diploma/GED required. Associate degree or bachelor’s degree preferred.
• CPR Certification
• MA or CNA, or EMT training preferred.
• Human Service experience is preferred.
• Excellent working knowledge of New Haven community social and health service agencies is preferred.
• Excellent communication skills; both written and verbal.
• Bilingual ability preferred.

Why Join Us

Cornell Scott–Hill Health Center offers a competitive and mission‑driven environment with outstanding benefits, including:

• Above‑market, competitive salaries
• Sign-on bonus available for eligible positions and qualified candidates.
• Medical, Dental, Vision, Life Insurance, Short/Long‑Term Disability
• License reimbursement
• Eligibility for HRSA Loan Repayment Program may be available for qualified candidates.
• Public Service Loan Forgiveness (PSLF) eligibility is available through qualifying employment.
• Generous paid time off
• 401(k) with up to 5% match

CS-HHC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.