Distribution Center Assistant Manager

Distribution Center Assistant Manager

The Distribution Center Assistant Manager is responsible for day-to-day operational excellence of the site, ensuring consistent application of standard operating procedures, policies, and key performance indicators are achieved. This role is responsible for site financials including P&L management and will lead and manage all employment-related activity for site team members.

Responsibilities:

• Oversee all elements of distribution center operations, including shipping, receiving, inventory control, and route management.
• Ensure the timely and accurate completion of all picking, receiving, put away, load/ship of all orders, product returns.
• Ensure SOPs are consistently applied to achieve operational performance indicators.
• Responsible for the protection of company assets which includes inventory, equipment, and facility.
• Maintains the facility, equipment, and vehicles and will resolve any issues which may interfere with the safe, efficient, and least cost operation of the Distribution Center.
• Manage labor, delivery, and other variable costs within your building to align with annual business plans.
• Manage and report on the performance (KPIs) of the building; Customer Service (Net Promoter Score, On time Delivery), Productivity (Units per Hour, Minimal rework) and cost performance (Delivery costs, labor costs).
• Drive team members accountability and performance ensuring company policies are administered appropriately.

Additional Responsibilities:

• Direct subordinate team members within the distribution center with a focus on maximizing performance (KPIs); Customer Service (Net Promoter Score, On time Delivery), Productivity (Units per Hour, Minimal rework) and cost performance (Delivery costs, labor costs).
• Drive company safety initiatives to ensure safe and on time delivery of products to customers inclusive of specific safety performance requirements (TRIR-Total Reportable Incidence Rate) and Preventable Accident rates).
• Collaborate with Wholesale and Franchise sales teams to meet established service level agreements and identify opportunities for improved customer service.
• Drive initiatives that foster an Employer of Choice environment and employee experience.
• Ensure compliance with the company and regulatory training to ensure that staff is equipped to perform assigned duties.
• Partners with Human Resources to lead the execution of employment cycle activities for team members within site, including hiring, training, performance management, and succession.

Continued Responsibilities:

• Observe operations with a critical eye, bringing forth ideas for continuous improvement updates or redesigns of Standard Operating Procedures to improve efficiency, cost, or customer satisfaction.
• Lead implementation of building initiatives related to technology, cost containment, inventory management, safety, training, engagement, etc.
• Ensure successful adoption of new behaviors and skills needed for new expectations.
• Ensure appropriate staffing levels and allocation to meet operational and financial goals while maintaining a standard of excellence in customer service.

Qualifications:

• A 4-year degree in Logistics, Supply Chain Operations, Business or other related disciplines is preferred or equivalent experience in warehouse distribution or transportation environment.
• Minimum of (2) years of relevant experience.
• Demonstrated management experience including leadership and motivational ability, time management and organizational skills, training, coaching, and counseling preferred.
• Proficient in computer programs including Microsoft Office, Word, PowerPoint, Excel, Outlook, etc.
• Ability to work well under pressure (prioritize, manage time, maintain composure).
• Knowledge of Lean methodology and proven success driving change in a dynamic environment.
• Safety 1st Mentality.
• Strong verbal and written communication skills.
• Must be able to repetitively lift up to 50 pounds while bending and twisting.
• Must maintain a current driver's license.
• Ability to work a flexible schedule including nights, holidays, and weekends, as needed.
• 24/7 access to cell phone, email, and security system in case of an emergency.
• ERP system and Routing Software experience is a plus.
• High level of professional integrity.
• Bilingual in Spanish/English is a plus.

Benefits:

• Market competitive compensation.
• 401(k) and Roth with company match.
• Immediate 100% vesting.
• Comprehensive benefits including medical, dental, and vision.
• Company paid short term disability and employer subsidized long term disability.
• Company paid life insurance.
• Discounted tire purchasing.
• Tuition reimbursement.
• Employee assistance program.
• Generous paid vacation and paid time off.
• Customizable voluntary benefits.