Timberland: Assistant Store Manager - Great Mall of Milpitas

Overview As the Assistant Store Manager, you will lead, develop, and motivate a team of Brand Advocates, ensuring a consistent Best in Class customer experience that aligns with our brand purpose and values. You will partner with the Store Manager to maximize profitability by ensuring that customer engagement, story‑telling merchandising, operations, and community connection are all consistent and in compliance with company standards. You will create an inclusive environment, while ensuring internal and external customers are your top priority. Responsibilities Coach and develop staff to exceed individual and store productivity goals. Promote excellence in customer service by modeling brand specific service standards, monitoring and responding to customer feedback, and ensuring the team engages each customer to create an authentic brand experience. Supervise floor coverage and activities, including opening and closing the store as scheduled. In partnership with the Store Manager, provide training and ongoing development of store staff in customer engagement and all company programs, policies and procedures. Foster an environment of development and accountability. Support the Store Manager in achieving all financial and operational objectives including expense control, Loss Prevention, store audits, and weekly reports. Assist Store Manager in the selection and hiring of qualified candidates. Partner with the Store Manager on the implementation of visual merchandising directives and maintain standards consistent with company brand strategies, ensuring merchandise on the selling floor is replenished appropriately. Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directives. Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand. Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others. Qualifications 3+ years of store leadership experience in a fast‑paced retail environment. Ability to build, lead, and manage a high‑performing team. Flexible schedule to meet business needs; weekends, evenings, and holidays required. Effective communication skills, both written and verbal. Proven ability to meet and exceed sales results and business goals by driving results through the store team. Excellent decision‑making ability in a fast‑paced environment. Detail oriented with excellent organizational skills. Proficient computer skills including word processing, spreadsheets, and software programs. Proven ability in leading the delivery of a high level of customer service in a retail environment. Preferred: Experience in a specialty retail environment or footwear/apparel industry. Associate Degree (AA) or equivalent from a two‑year college or technical school. Benefits We offer a comprehensive benefits package that encourages mental, physical and financial well‑being for all VF associates. Equal Employment Opportunity Statement At VF, we value a diverse, inclusive workforce and provide equal employment opportunity for all applicants and employees. All qualified applicants will be considered without regard to race, color, sex, gender identity, religion, age, national origin, citizenship, disability, or any other basis protected by law. If accommodations are needed, please contact View email address on click.appcast.io. VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law. #J-18808-Ljbffr Vans