General Manager

General Manager Position at Hotel Bridgton

Searching for a talented and passionate leader for our General Manager position at the newly opening Hotel Bridgton in late 2026. This position will be an on property position located in Bridgton, ME.

We're more than just a team – we're a community dedicated to making a difference every day.

At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you're passionate, driven, and ready to thrive, we'd love to have you on our team. Build a career that inspires you!

Hotel Bridgton is a premier boutique destination in the heart of Maine's Lakes Region. Merging timeless New England charm with modern, upscale sophistication, our 65-room property serves as a year-round home base for travelers seeking the best of Maine—from summer lake days to winter adventures at Pleasant Mountain.

The Role: Collaborative & Visible Leadership

We are seeking a dynamic, "presence-driven" General Manager to lead our team. This is a hands-on, high-visibility leadership position —we are looking for a leader who thrives on being active in the daily operations, engaging with guests in the lobby, and working side-by-side with staff to ensure every detail of the guest experience is exceptional.

As the General Manager, you will be the face of the hotel and a key figure in the Bridgton community. You will oversee all aspects of the property, from front-of-house service and housekeeping standards to financial performance and community partnerships.

Key Responsibilities

• Operational Excellence: Maintain an active, visible presence on the floor, ensuring high standards of cleanliness, service, and hospitality across all 65 rooms and common areas.
• Team Leadership: Recruit, train, and mentor a dedicated team, fostering a culture of professional growth and "extra mile" service.
• Guest Relations: Build lasting relationships with guests by being accessible and responsive to their needs.
• Financial Oversight: Manage budgets, labor costs, and vendor relationships to ensure the long-term profitability and sustainability of the property.
• Community Engagement: Act as an ambassador for Bridgton, working closely with local businesses, restaurants, and organizations to integrate the hotel into the town's vibrant culture.

Relocation & Housing Support

We understand that finding a home is an essential part of a successful career move. Hotel Bridgton partners with Lakewood Apartments, a new residential community in Bridgton, to offer discounted rental options for Hotel Bridgton applicants who may be relocating to the area. Learn more at rentbridgton.com.

Join a Team that Puts Your Well-Being First!

At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you're not just getting a job – you're joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction.

Here's how we show our commitment:

• Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
• Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
• Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.
• Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!
• Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.
• Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations!

We're more than just a business—we're a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today!

Effective listening and communication, initiative, ability to work independently and in teams, and the ability to lead by example are necessary skills. You must be able to exercise good judgment and discretion, display effective problem-solving skills, and provide excellent customer service. Additionally, the General Manager must have the ability to multi-task, maintain composure under pressure, and display a high level of professionalism, integrity, and follow through.

Skills Required

Core Skills

• Leadership – ability to effectively motivate, mentor, coach & counsel others to perform well (including appropriate documentation)
• Customer Service – deliver hospitable service that is attentive, friendly, efficient and courteous; demonstrate patience, tact and diplomacy
• People Skills – ability to collaborate, create rapport, and work effectively with others
• Communication Skills – ability to effectively listen & communicate professionally, both verbally and in writing
• Problem-Solving & Analytical Skills – ability to identify the issue, collect and analyze information to understand the problem and effectively resolve. Identify, recommend, and implement best practices
• Judgment & Discretion – appropriately handle confidential and sensitive information
• Organizational & Time Management Skills – ability to appropriately schedule time to meet job demands, multi-task, prioritize, follow through, and work efficiently with limited supervision
• Aptitude & Adaptability – ability to learn quickly and adapt to changing priorities and business needs
• Composure – ability to maintain composure and work under pressure, managing stress to meet business demands. (Calmly handle all customer and employee interactions & issues)
• Attention to Detail – ability to follow instructions and achieve thoroughness and accuracy when accomplishing tasks
• Computer skills/ Technical Aptitude – proficiency in computer technology, i.e. e-mail, MS Word, Excel, & other hotel related systems. Utilize technology to enhance organizational efficiency
• Training – ability to share knowledge and act as a resource in teaching others to perform tasks efficiently and safely

Qualifications

• Proven experience in hotel management (boutique or independent lifestyle hotel experience preferred).
• A "lead by example" mentality; you aren't afraid to roll up your sleeves during peak times.
• Strong financial acumen and experience with property management systems (PMS).
• Excellent communication skills and a passion for community-building.
• A deep appreciation for the Maine Lakes Region and the local lifestyle.

Performance Measurement

Financial Results, Guest Service Scores, Inspections, and STAR Reports; 90 Day performance review, on-going feedback from supervisor, attendance, productivity, feedback from others.

The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.