Retail Store Manager

Store ManagerVenice Beach, CA | Full-TimeAnera Collective is excited to partner with a beloved, fast-growing fashion brand on their search for a Store Manager to lead their Venice Beach location. This is a rare opportunity to be the face of a brand with a loyal community and real cultural presence, and to shape how that community experiences the store every single day.About the CompanyOur client is a growth-stage direct-to-consumer fashion brand, operating a thriving e-commerce business alongside a physical retail presence. Known for its distinct style and strong community connection, the brand is looking for a Store Manager who can bring its energy and aesthetic to life in person.The RoleThe Store Manager is the face and heart of our client's Venice Beach store, owning daily operations, team development, and the customer experience while driving sales, styling, and community engagement that bring the brand to life.What You'll OwnStore ManagementLead daily opening and closing procedures, ensuring the store is always ready for a great dayCollaborate with your direct manager on recruitment, onboarding, and ongoing staff developmentHelp develop and maintain operational, training, and product knowledge (PK) resources for the teamHelp identify and execute business plans to maximize store performance and growth opportunitiesTrack and report sales goals, providing regular coaching and feedback to drive successFoster a positive environment where excellent customer service and team rapport are top prioritiesCustomer ExperienceBe the store's lead stylist, providing personalized style recommendations to customersBuild lasting relationships with customers by engaging with them, understanding their needs, and offering tailored outfit suggestionsFoster a welcoming, positive shopping experience for everyone who enters, helping them feel confident and connected to the brandHandle phone and Slack inquiries with the same friendly, helpful approachStyling & Product KnowledgeStay on top of fashion trends, fabric details, and styling tips, sharing this knowledge with your team and customersLead by example with your own styling and inspire others to embody the brand's aestheticBe actively involved in product launches, helping the team stay updated on new arrivals and monthly dropsWork with the Assistant Store Manager (ASM) to oversee fitting rooms, ensuring they're organized, styled, and ready for customers to find their perfect fitSales GenerationLead the store in sales performance, setting the bar high and inspiring your team to exceed targetsTake ownership of the sales floor, actively engaging with customers to drive sales and improve the overall customer experienceCollaborate with the corporate team on strategies to drive traffic through outreach, events, and social media campaignsContinually look for new ways to generate events and sales that drive trafficBuild and maintain a client book with VIP customers, bringing them in for new collections and special promotionsVisual MerchandisingTake the lead in creating visually compelling displays that highlight the collections and boost sales, and pass that standard down to the store teamEnsure the store's visual standards are maintained daily, keeping displays fresh and invitingSocial MediaBe comfortable appearing in videos and social media content to promote the store and connect with the communityPartner with your direct manager on fun, new ways to connect with the community onlineOverall OperationsMaintain store security by following closing procedures, including ensuring the store is locked, alarms are set, and safes are securedStay on top of inventory, stock control, and shipping with the support of the teamWork with your direct manager to ensure the store is always tidy, organized, and ready for a successful dayWho You AreMinimum of 3 years of leadership experience in a retail environment, ideally in fashionExcellent communication skills and the ability to connect with people, both customers and team membersA driven, self motivated attitude with the ability to inspire others to take on challengesA strong passion for styling and selling, with the ability to lead by exampleComfortable working both independently and as part of a team, with a flexible schedule to meet the needs of the businessA positive attitude and willingness to tackle any task, no job too big or too smallAvailability to work a 40 hour work week, including nights and holidays when necessary
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