Events Operator Lead - Atlanta Evergreen Hotel - Stone Mountain Admin

Events Operator Lead

The Events Operator Lead is responsible for the oversight or delegation of responsibilities within catering and/or other premium services operations. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Job Responsibilities:

• Schedules and assigns daily work assignments within a premium services operation
• Oversees the completion of tasks within a catering, restaurant, or suites environment
• Trains and guides staff on job duties, proper food safety and sanitation, customer service, etc.
• Sets up work areas according to guest/client requests, banquet event orders, Aramark standards, etc.
• Ensures service areas are maintained including replenishment of product, cleanliness, etc.
• Provides excellent customer service, anticipating guests' needs
• Maintains a positive attitude towards guests, customers, clients, co-workers, etc.
• Adheres to Aramark safety policies and procedures including proper food safety and sanitation
• Ensures security of company assets

Qualifications:

• Previous experience as a supervisor in a related role preferred
• Previous experience as a server or in a food service role required
• Demonstrates excellent customer service skills
• Demonstrates excellent communication and interpersonal skills, both written and verbal
• Requires ability to work independently with limited supervision
• Working knowledge of food safety principles and procedures
• Must be able to obtain a food safety certification
• Must be available to work flexible hours including evenings and weekends
• This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing.
• This role may also require uniforms and/or usage of Personal Protective equipment (PPE).