Customer Service Representative-# 26-14821
$17 - $18 per hourTemporary
USTech Solutions
Duration: 6 months contract Full-Time
Job Description:We are looking for compassionate and customer-focused professionals to join our this role youll help patients access important prescription medications and support programs while providing a high-quality personalized experience.
Whether youre a recent graduate early-career professional or someone with experience in customer service healthcare case management or call centers wed love to hear from you. Responsibilities:
- Assist patients healthcare providers and pharmacies through phone and online interactions.
- Guide patients through program enrollment and eligibility requirements.
- Answer questions related to prescription assistance programs and medication access.
- Provide empathetic support and help resolve issues efficiently.
- Document interactions accurately and maintain patient records.
- Collaborate with internal teams to ensure a seamless patient experience.
- Support administrative tasks as needed.
- Strong communication and active listening skills.
- A passion for helping people and delivering exceptional customer service.
- Empathy patience and emotional intelligence.
- Problem-solving and critical-thinking abilities.
- Ability to adapt in a fast-paced environment.
- Comfortable using computers and learning new software.
- Effective Communication
- Attention to Detail
- Problem Solving
- Customer service
- MS Excel
- MS Word
- Outlook
- High School or GED required
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions please visit . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity
national origin disability or status as a protected veteran. AI Statement: By applying you acknowledge that AI-assisted tools may be used during hiring. #LI-AS140
Required Experience:
Unclear Seniority
Vacancy posted 5 days ago
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