Receptionist - State Farm Agent Team Member

Responsive RecruiterAt James Zewe State Farm, we believe work should be both rewarding and enjoyable. Our team enjoys weekly lunches, fun team-building activities, and festive holiday parties that keep our culture strong and connected. We offer monthly bonus opportunities and landmark bonuses to celebrate big wins, plus a company laptop and work phone to help you succeed. The office is always stocked with snacks, and our family-first culture ensures flexibility—because life doesn't stop when the workday begins. With over 35 years of experience at State Farm, our team of customer-focused professionals proudly serves all of North Carolina.Role DescriptionJames Zewe - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.ResponsibilitiesGreet customers warmly in person and over the phone, directing them to the appropriate team members.Manage appointment scheduling and office communications.Assist in handling incoming inquiries and maintaining customer records.Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.Provide excellent customer service and follow up on customers needs.Support the team with various administrative tasks and projects.QualificationsPrevious experience in a receptionist or customer service role.Communication and interpersonal skills.Organizational and multitasking abilities.Comfortable with engaging in sales conversations.Basic computer skills, including Microsoft Office and CRM systems.Compensation: $35,000.00 - $64,000.00 per yearMy team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Durham, NC and help customers with their insurance and financial services needs, including:Auto insuranceHome insuranceLife insuranceRetirement planning